Experience

EVM Volkswagen

• India
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Manager

  • Mar 2023 - Present

  *Processes warranty claims on a timely basis for each franchise or distributor.*Processes all warranty paperwork to ensure proper documentation.*Verifies criteria required by factory or distributor.*Reconciles all warranty receivables with payments through the appropriate accounting schedule.*Posts credits on computer.*Resubmits all rejected claims promptly or receives authorization to write them off.*Follows up on payment of outstanding claims.*Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.*Arranges for parts to be shipped to the factory or distributor or to be scrapped.*Files and maintains all service records as required by the warrantor.*Keeps informed of all factory recalls and bulletins.*Assists with body shop warranty claims as needed.*Assists with the cashier and telephone duties as needed.*Assists with any clerical needs as directed by the fixed operations manager or the controller.*Maintains a professional appearance and a neat work area.*Performs other duties as assigned.Other tasks as assigned. Show less

• Warranty Auditor

  • Jun 2022 - Feb 2023

  Worked as warranty auditor for 4 branches (Trivandrum, Kollam, Thiruvalla, Kottayam)And Won 0 debit in Volkswagen, Kollam



CBC HONDA

• India
• Individual and Family Services
• 1 - 100 Employee

• Warranty Manager

  • Jan 2021 - May 2022

• Service Advisor

  • Oct 2020 - Dec 2020

• Service Technician

  • Aug 2020 - Sep 2020