Joel Berman
Software Analyst at Green River- Claim this Profile
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Bio
Credentials
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Responsive Web Design
freeCodeCampJul, 2021- Sep, 2024
Experience
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Green River
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Software Development
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1 - 100 Employee
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Software Analyst
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Aug 2021 - Present
Managed day to day operations and guide team priorities Guided client meetings to determine spec requirements and propose solutions to issues/new development Served as the front line for communication across multiple clients QAed a wide range of issues ranging from UX/UI enhancements, API requests and high priority support requests Developed mocks, training materials, release notes, test scripts and videos for end users Managed day to day operations and guide team priorities Guided client meetings to determine spec requirements and propose solutions to issues/new development Served as the front line for communication across multiple clients QAed a wide range of issues ranging from UX/UI enhancements, API requests and high priority support requests Developed mocks, training materials, release notes, test scripts and videos for end users
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ITR Economics
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United States
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Business Consulting and Services
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1 - 100 Employee
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Production Coordinator
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Oct 2020 - Apr 2021
Developed production plans to keep monthly projects on schedule and under budget Lead daily meetings for teams to coordinate efforts across deliverables Collected metrics and implemented ideas to increase efficiency Edited and managed forecast page uploads to company website Developed production plans to keep monthly projects on schedule and under budget Lead daily meetings for teams to coordinate efforts across deliverables Collected metrics and implemented ideas to increase efficiency Edited and managed forecast page uploads to company website
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TransGroup Global Logistics
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United States
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Transportation, Logistics and Storage
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1 - 100 Employee
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Operations Specialist
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Apr 2019 - Jul 2020
Investigated, quoted and oversaw new logistical projects for customers utilizing our proprietary SaaS logistics application Selected to assist high volume customers during pandemic with troubleshooting and advice for shipments while working from remote Negotiated rates with vendors to secure long term contracts with returning customers Served as the front lines for customer service nationally and QA testing for software bugs Investigated, quoted and oversaw new logistical projects for customers utilizing our proprietary SaaS logistics application Selected to assist high volume customers during pandemic with troubleshooting and advice for shipments while working from remote Negotiated rates with vendors to secure long term contracts with returning customers Served as the front lines for customer service nationally and QA testing for software bugs
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Self Employed
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Real Estate
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1 - 100 Employee
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Marketing Consultant
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Jun 2016 - Mar 2019
Spearheaded sales and website management for new startup company Conducted market research and survey work for independent production releases Developed marketing plans and managed sales for local agriculture companies Assisted in organization of events and festivals at various venues Spearheaded sales and website management for new startup company Conducted market research and survey work for independent production releases Developed marketing plans and managed sales for local agriculture companies Assisted in organization of events and festivals at various venues
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Steelhead Diner
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United States
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Restaurants
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1 - 100 Employee
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Restaurant And Bar Manager
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May 2014 - Oct 2017
Oversaw purchasing, marketing, new hire training and management for upscale restaurant focused on sustainable practices Booked, organized and ran events in our rentable area Managed a staff of 30 during peak business where daily sales averaged $20,000 Organized marketing efforts including email marketing efforts, website management, cross promotion with local vendors and community building efforts Oversaw purchasing, marketing, new hire training and management for upscale restaurant focused on sustainable practices Booked, organized and ran events in our rentable area Managed a staff of 30 during peak business where daily sales averaged $20,000 Organized marketing efforts including email marketing efforts, website management, cross promotion with local vendors and community building efforts
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Vitech Systems Group
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United States
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Software Development
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700 & Above Employee
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System Analyst
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May 2011 - Aug 2012
Consulted onsite customizing our SaaS software organizing benefit information for teachers in Massachusetts Led product design meetings with client to customize software integration Managed communication and product life cycle across multiple layers Performed QA testing, wrote test scripts and developed reports to track system errors Trained client faculty in small group meetings to operate our product and new special features Consulted onsite customizing our SaaS software organizing benefit information for teachers in Massachusetts Led product design meetings with client to customize software integration Managed communication and product life cycle across multiple layers Performed QA testing, wrote test scripts and developed reports to track system errors Trained client faculty in small group meetings to operate our product and new special features
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Harvard University
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United States
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Higher Education
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1 - 100 Employee
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Strategic Procurement Intern
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Jan 2010 - Jun 2010
• Created financial reports for all Harvard departments • Entertained potential vendors with tours around Harvard • Participated in vendor selection process. • Created marketing materials for campus events and updated website • Created financial reports for all Harvard departments • Entertained potential vendors with tours around Harvard • Participated in vendor selection process. • Created marketing materials for campus events and updated website
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The Workplace Helpline
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United States
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Relationship Manager
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Jul 2008 - Jul 2009
Researched clients to demonstrate value in signing up for our SaaS software Once onboarded responsible for demoing product and serving as their account manager Handled Special Projects: KMS Database redesign, reconciled data and billing monthly for master client and handled customer service requests Researched clients to demonstrate value in signing up for our SaaS software Once onboarded responsible for demoing product and serving as their account manager Handled Special Projects: KMS Database redesign, reconciled data and billing monthly for master client and handled customer service requests
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Education
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2006 - 2011
Northeastern University
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies, Marketing, Economics
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