Joel Bennett
Customer Care at Givealittle- Claim this Profile
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Bio
Shard L'Estrange-Corbet
Joels creative thinking, expertise, positive can-do attitude and drive as a Number Portability Specialist made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect as a service provider. Joel is enthusiastic, personable and a brilliant networker. His strengths in staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications make him a valuable contributor to any situation or team.
Shard L'Estrange-Corbet
Joels creative thinking, expertise, positive can-do attitude and drive as a Number Portability Specialist made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect as a service provider. Joel is enthusiastic, personable and a brilliant networker. His strengths in staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications make him a valuable contributor to any situation or team.
Shard L'Estrange-Corbet
Joels creative thinking, expertise, positive can-do attitude and drive as a Number Portability Specialist made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect as a service provider. Joel is enthusiastic, personable and a brilliant networker. His strengths in staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications make him a valuable contributor to any situation or team.
Shard L'Estrange-Corbet
Joels creative thinking, expertise, positive can-do attitude and drive as a Number Portability Specialist made him an absolute pleasure to work with. He continually delivered results, went above and beyond in providing exceptional service and support, and showed genuine integrity and respect as a service provider. Joel is enthusiastic, personable and a brilliant networker. His strengths in staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications make him a valuable contributor to any situation or team.
Experience
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Givealittle
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New Zealand
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Fundraising
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1 - 100 Employee
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Customer Care
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مايو 2019 - - الحالي
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Mobile Provisioning Manager
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أبريل 2018 - فبراير 2019
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Project Coordination Team Leader - Mobile
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أبريل 2017 - أبريل 2018
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Project Coordinator
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نوفمبر 2016 - أبريل 2017
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Mobile Desk Based Account Manager
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فبراير 2015 - نوفمبر 2016
We are an award-winning reseller in the Telecoms industry, based in the modern prime location of the Technology Triangle. We work with Tier 1 suppliers including EE, Vodafone, O2 and Blackberry.Duties and Responsibilities • Managing and owning up to 7500 lines over 150 accounts• Resolving all issues and responding to queries to customer satisfaction (within SLAs) in a professional and friendly way • Providing and facilitating additional service e.g. New connections, Port, Migrations and Upgrades • Building and developing strong, lucrative relationships between the company and clients as well as with our suppliers and distributors • Maximising revenue from accounts in conjunction with the Account Management team • Managing works in progress and client administration (including with the distributor and supplier) such as customer invoices, contractual documentation and credit vetting clients to company and network standards
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Provisioning & Support Specialist
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أكتوبر 2013 - نوفمبر 2014
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Customer Service Representative
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يونيو 2012 - أكتوبر 2013
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Education
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Green Bay High School