Experience

benergy

• Australia
• Utilities
• 1 - 100 Employee

• Senior Business Analyst

  • Aug 2021 - Present

• Head of Billing, Operations & Customer Services

  • Mar 2017 - Present

  b.energy creates the most sustainable, transparent, and affordable essential services for embedded electricity, gas, hot water andultra-high speed fibre broadband networks. We are the right partner to deliver smarter solutions and better engaged communities.As the Head of Billing, Operations and Customer Service, I take up the responsibilities to manage and monitor the 3 main objectives of an Utility Company, viz. Bill, Collect and Excellent Customer Service along with operational reporting that leads the Organisation in an ever growing state.

• Business Analyst

  • Dec 2016 - Present



Probe CX

• Australia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Collections Officer

  • Nov 2015 - Nov 2016



Affinity Express

• Quality Control

  • Nov 2012 - Aug 2013