Joel A.

Technical Support Specialist at Narragansett Bay Commission Ri
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Contact Information
Location
Providence, Rhode Island, United States, US

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Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Technical Support Specialist
      • Sep 2019 - Present

      software and hardware desktop pc and laptop troubleshooting. Printers, iPad, iPhones set up and troubleshoot. Provide day to day technical support to internal staff, work with external clients. software and hardware desktop pc and laptop troubleshooting. Printers, iPad, iPhones set up and troubleshoot. Provide day to day technical support to internal staff, work with external clients.

    • Technical Support Analyst II
      • Jun 2005 - Sep 2019
    • Information Technology Specialist
      • May 2004 - May 2005

      Troubleshoot instore harware and sofware related computer issue, via phone. Troubleshoot instore harware and sofware related computer issue, via phone.

    • Service Specialist
      • Mar 2003 - May 2004

      Custumer service rep. Custumer service rep.

Education

  • New England Institute of Technology
    Bachelor of Science (BS), Computer Networking Engineering Technology
    2003 - 2006
  • Technical Career Institutes
    Associate's degree, Occupational Studies, Industrial Electronics - Computer Technology
    2000 - 2002

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