Experience

Sustainable Community Associates

• United States
• Real Estate
• 1 - 100 Employee

• Vice President of Operations

  • Mar 2018 - Present

  -Hired as the first VP of Operations tasked with creating and implementing company practices as they relate to leasing, marketing, property management, and accounting -Create employee handbook, as well as standard operating procedure handbook for the maintenance/operation and leasing department -Manage all day-to-day operations of four mixed-use properties totaling two hundred and thirty five residential units and nine commercial spaces -Supervise all maintenance staff, leasing staff, and auxiliary vendors -Identify and help prepare proposals for potential future projects -Coordinate small-scale renovation projects at existing properties including budgeting, staffing, and scheduling -Analyze quarterly and year-end financial reports to track income and expenses -Regularly review all company practices to maximize efficiency and position the company for continued growth -Approve all accounts receivable on a monthly basis and manage the rent collection process which totals in excess of $4 million in revenue on an annual basis -Orchestrate the turnover process for residential suites from the time of a tenant vacating to an incoming resident moving in Show less



Etsy

• United States
• Software Development
• 700 & Above Employee

• Shop Owner

  • Mar 2013 - Present



Joe Dill Designs LTD.

• Design

• Freelance Interior Designer

  • Jan 2011 - Present



Cleveland Public Theatre

• United States
• Performing Arts
• 1 - 100 Employee

• Physical Operations Manager

  • Aug 2016 - Feb 2018

  -Managed two hundred thousand dollar renovation in one of seven theatres on campus -Oversaw all building operations including mechanical systems and information technology -Coordinated private rentals of the performance spaces, including working with private event planners and vendors -Managed Facility Coordinator and supplemental janitorial staff during times of peak activity on campus -Authorized payment monthly of operating bills and outside vendor invoices -Production staff team member responsible for producing Pandemonium, an annual fundraiser for roughly fifteen hundred guests which raises over three hundred thousand dollars towards the theatre’s operating funds Show less



Playhouse Square

• United States
• Performing Arts
• 100 - 200 Employee

• Ticket Office Representative

  • May 2015 - Aug 2016

  -Assist patrons with ticket purchases, exchanges, and returns in person and on the phone -Ensure day-to-day Ticket Office operations run smoothly -Assist patrons with ticket purchases, exchanges, and returns in person and on the phone -Ensure day-to-day Ticket Office operations run smoothly



Cleveland State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant

  • Jan 2016 - May 2016

  -Work under the direction of Dr. Stephanie Ryberg-Webster -Assist Dr. Ryberg-Webster with professional publications -Act as a teaching aid and tutor students in the Adobe Creative Suite -Work under the direction of Dr. Stephanie Ryberg-Webster -Assist Dr. Ryberg-Webster with professional publications -Act as a teaching aid and tutor students in the Adobe Creative Suite



Cleveland State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Student Researcher/Publisher

  • May 2015 - Aug 2015

  -Authored five articles published to Cleveland Historical telling the history of six Cleveland businesses in the St. Clair/Superior neighborhood -Researched images and collected oral histories from archives and local businesses to supplement articles -Authored five articles published to Cleveland Historical telling the history of six Cleveland businesses in the St. Clair/Superior neighborhood -Researched images and collected oral histories from archives and local businesses to supplement articles



Airgas

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Cash Application Specialist

  • May 2014 - Sep 2014

  -Responsible for accurately applying payments to customer invoices -Average amount of daily payments received by Airgas exceeds three million dollars -Hired as temporary employee for 90 day probationary period, offered full time employment after 60 days -Tasked with creating a Standard Operating Practice handbook for department -Called upon to train new employees in the department -Highest performing processor on average in the department -Responsible for accurately applying payments to customer invoices -Average amount of daily payments received by Airgas exceeds three million dollars -Hired as temporary employee for 90 day probationary period, offered full time employment after 60 days -Tasked with creating a Standard Operating Practice handbook for department -Called upon to train new employees in the department -Highest performing processor on average in the department