Joe Thompson

UI Engineer at Balance Innovations, a Brink's Division
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Location
Shawnee, Kansas, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • UI Engineer
      • May 2022 - Present

      • Implemented a micro front end architecture by creating a navigation to connect all the front-end apps for a better and smoother user experience using react portals and Webpack’s Module Federation. • Created Molecular components using Atomic Design, with performance and responsiveness in mind for the in house design system. • Collaborated with other devs to replace a dropdown with a custom TreeView component. • Created a composable count input used in several applications. • Implemented a feature that allows users to edit data via a modal using GraphQL mutations, hooks and conditional rendering. • Implemented best practices: Feature flags, test coverage with Jest and Cypress, fixed and prevented ESLint warnings and errors, translations, multilingual React components, Developed and tested UI components in isolation using Storybook Show less

    • United States
    • Retail
    • Associate
      • Jan 2013 - Aug 2020

      Thompson’s Jewelry is a family business that was built from the ground up, starting in a garage, and growing into a full commercial space. We offer our services locally and globally through an online presence. Role Responsibilities: Assisted in-store customers with their sales needs, ensuring that they received excellent service. Treated each customer with white-glove service and a deep understanding that most jewelry has sentimental value, and any mishandling could result in a highly personal way. Provided expert advice when customer’s required jewelry repair services, working one on one with them to walk through the entire repair process and what they should expect from the repair. Ensured they left confident that their jewelry was receiving the care and attention it needed. Partnered with customers looking for custom-made jewelry, helped bring their designs and ideas to life by creating a model or finding a picture that represented their idea. Maintained meticulous organization for customer’s jewelry and services needed. Having an online shop and local customers, orders must be carefully managed to avoid getting misplaced, which would result in lost jewelry and a significant customer disappointment. Managed the due dates on service tickets to ensure timelines being met and customers were notified when ready for pickup. I would always order service tickets by due dates, and whether the piece was completed or not. Customers are notified if they haven't picked their jewelry up by the due date. Show less

Education

  • Prime Digital Academy
    Full Stack Engineering Certificate, Computer Software Engineering
    2020 - 2021

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