Experience

Jetro Restaurant Depot

• United States
• Wholesale
• 700 & Above Employee

• Vice President Operations NE/MW Divisions

  • Jan 2005 - Present

  I am responsible for supervising 3 directors of operations, a director of compliance, four regional sales directors, 98 branch managers, and 17 regional managers, 98 field marketing employees, nine auditors, and 3 company run distribution centers. Report directly to CEO and COO. Maintain annual site level CAPEX improvements budget and manage the operational audit process. Manage online delivery partners using magenta platform. Organize round table teaching seminars and weekly online training to identify common deficiencies. Oversee merchandising of all branches and maintain payroll for future expansion/back fill of poor performers. Conduct real estate searches within territory for new sites.My key accomplishments: • Transformed the companies worst operating division and lifted the operation audit results by 10% year-over-year by developing weekly online training platform to teach compliance.• Spearheaded end-to-end budgeting and P&L accountability for 98 branches and 3 distribution centers with sales $10B+ annually.• Created all company best practices, policies, and processes for branch operations and operational audit.• Led 2020 integration onto salesforce for field representative management.• Developed and maintained high shrink count programs countrywide.• Managed 2 operating divisions and uniformed operational approaches to all areas of business.• Designed an online learning portal and ordering platform in addition to building a base of 3rd party delivery partners and jobbers.• Developed nationwide smart scale system.• Assessed training needs and implemented coaching programs to increase deficiencies based on branch visits, audit results and KPI measurements.Prior positions with Jetro Restaurant Depot:Vice President North East OperationsDirector of Operations North EastRegional Operations ManagerDirector of Operation Compliance and TrainingBranch Manager



BJ's Wholesale Club

• United States
• Retail
• 700 & Above Employee

• Club Manager

  • Nov 1996 - Dec 2004