Joe Urban
Application Support Engineer at Kaleida Systems Inc- Claim this Profile
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Bio
Lauren Burton
Joe is one of the most resourceful and intelligent people I've worked with in the tech world. I highly recommend him for any role, as he has shown the drive and willingness to take on new challenges in every part of his roles at ShipStation. He was my go to for product and procedural questions, and resolved any issues I had immediately.
Amber Canales
I highly recommend Joe, whom I had the pleasure of working with on the support team at Cratejoy. Joe is an exceptionally talented engineer who is able to handle multiple tasks and priorities effectively. He has a strong technical background and is able to quickly and efficiently resolve any issues that arise. He is also a great communicator and is able to clearly explain complex technical problems to non-technical team members and customers. Furthermore, Joe is always willing to go the extra mile to ensure customer satisfaction. Overall, I believe Joe would be a valuable asset to any team lucky enough to have him.
Lauren Burton
Joe is one of the most resourceful and intelligent people I've worked with in the tech world. I highly recommend him for any role, as he has shown the drive and willingness to take on new challenges in every part of his roles at ShipStation. He was my go to for product and procedural questions, and resolved any issues I had immediately.
Amber Canales
I highly recommend Joe, whom I had the pleasure of working with on the support team at Cratejoy. Joe is an exceptionally talented engineer who is able to handle multiple tasks and priorities effectively. He has a strong technical background and is able to quickly and efficiently resolve any issues that arise. He is also a great communicator and is able to clearly explain complex technical problems to non-technical team members and customers. Furthermore, Joe is always willing to go the extra mile to ensure customer satisfaction. Overall, I believe Joe would be a valuable asset to any team lucky enough to have him.
Lauren Burton
Joe is one of the most resourceful and intelligent people I've worked with in the tech world. I highly recommend him for any role, as he has shown the drive and willingness to take on new challenges in every part of his roles at ShipStation. He was my go to for product and procedural questions, and resolved any issues I had immediately.
Amber Canales
I highly recommend Joe, whom I had the pleasure of working with on the support team at Cratejoy. Joe is an exceptionally talented engineer who is able to handle multiple tasks and priorities effectively. He has a strong technical background and is able to quickly and efficiently resolve any issues that arise. He is also a great communicator and is able to clearly explain complex technical problems to non-technical team members and customers. Furthermore, Joe is always willing to go the extra mile to ensure customer satisfaction. Overall, I believe Joe would be a valuable asset to any team lucky enough to have him.
Lauren Burton
Joe is one of the most resourceful and intelligent people I've worked with in the tech world. I highly recommend him for any role, as he has shown the drive and willingness to take on new challenges in every part of his roles at ShipStation. He was my go to for product and procedural questions, and resolved any issues I had immediately.
Amber Canales
I highly recommend Joe, whom I had the pleasure of working with on the support team at Cratejoy. Joe is an exceptionally talented engineer who is able to handle multiple tasks and priorities effectively. He has a strong technical background and is able to quickly and efficiently resolve any issues that arise. He is also a great communicator and is able to clearly explain complex technical problems to non-technical team members and customers. Furthermore, Joe is always willing to go the extra mile to ensure customer satisfaction. Overall, I believe Joe would be a valuable asset to any team lucky enough to have him.
Experience
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Kaleida Systems Inc
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United States
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Information Technology & Services
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1 - 100 Employee
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Application Support Engineer
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May 2023 - Present
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Cratejoy
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Support Engineer
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May 2021 - Jan 2023
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ShipStation
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United States
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Software Development
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100 - 200 Employee
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Escalation Specialist
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Oct 2019 - Jun 2021
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Enterprise Support Specialist
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Aug 2018 - Oct 2019
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User Support Specialist
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May 2017 - Aug 2018
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Trusource Labs
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Team Lead
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Sep 2015 - Oct 2016
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Education
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1996 - 1999
Fort Walton Beach High School
High School Diploma
Community
