Experience

Windstar Lines, Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• General Manager

  • Oct 2020 - Present

  Oversees, plans and directs the day to day operations of all departments and staff at Kansas City Market Location. Participates in sales and business development. Oversees, plans and directs the day to day operations of all departments and staff at Kansas City Market Location. Participates in sales and business development.


J A Nichols Transportation Specialists
• Events Services
• 1 - 100 Employee
• Transportation Lead

  • Apr 2017 - Present


Arrow Stage Lines

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Regional Director

  • May 2017 - Sep 2019

  The Regional Director is responsible for overseeing the daily operations of the Heart of America Region (Kansas City MO, Topeka KS, Manhattan KS ) offices and staff. Plans, organizes, directs and controls the activities of the operational and sales staff. Promotes the Company’s commitment to safety, Ownership Thinking and fairness toward all employees. Focuses on maintaining and improving the company in the areas of operations, dispatch, maintenance, sales and customer service.

• Sales Manager

  • Apr 2016 - Jul 2017

  The Sales Manager is responsible for developing and maintaining customers' needs. Responsible for meeting sales goals through visiting potential clients and selling our services. Also handles incoming customer inquiries, quotes, and orders via the telephone, fax, email, and walk-in customers.Books charter reservations using Coach Manager System. Responsible for procuring and contracting motorcoach service from companies across the nation. Answers questions about services in accordance with established policies and procedures.Informs customers of routes, pricing, federal DOT laws, etc.Requests and reviews submitted itineraries for charters to ensure all trips are within the federal DOT laws prior to departure.Verifies all charters have signed contracts, prepayments or purchase orders, itineraries and are confirmed three days prior to departure.Computes pricing for revisions, refunds, cancellations, and damage deposits.Processes charter invoices ensuring they are complete and entered properly according to policy and procedure. Responsible for mailing out invoices three weeks in advance of the trip.Establishes and maintains positive rapport with customers/motorcoach operators and vendors. Becomes familiar with our customers and vendors. Creates and mails thank you cards to clients.Responsible for handling confidential information on a frequent basis.Prepares and maintains records as required. Files charter hard copies and acceptance sheets.Prepares computerized reports as requested by management.Complies with company scheduled hours.Works in excess of normal working hours as workloads and seasonal activities are encountered. Show less



Heartland Trailways

• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Operations/Dispatch Manager

  • Dec 2012 - Jul 2016

  Oversee the daily operations and dispatch of 28 motor coaches 50 drivers, 4 mechanics and 3 detailers. Provide supervision to company staff and fleet logistics.Provide support to customers traveling with the company.

• Driver

  • Jun 2002 - Jul 2016

• Dispatch-Operations Manager

  • Sep 2005 - Sep 2006


FOCUS Empowerment Group
• President/Chief Executive Officer

  • Jul 2010 - Dec 2013


Circle of HOPE

• United States
• Individual and Family Services

• Family Coordinator/ Lead Family Contact

  • Apr 2007 - Oct 2012

  Build partnerships with county mental health program staff, child serving agencies, and community partners to value and invest in family involvement activities in an effort to sustain family involvement activities outside of federal funding. Oversee, implement, and monitor progress of strategic plan and system of care work plan, specifically in goals and objectives focused on family involvement. Work in partnership with system of care staff, mental health program staff, and family organizations to identify families representing the population of focus to be involved in system of care governance body, committees, and all system of care activities. Coordinate ongoing training and technical assistance to build family leadership, build family and professional partnerships, and implement family-driven practices; and identify, recruit, prepare, and support family and professional leaders to be co-trainers and presenters. Participate in the ongoing strategic planning and work plan implementation for system of care: recruit and support diverse family voice/participation representing the cultural and linguistic backgrounds of the population of focus in strategic planning process. Work in partnership with the system of care core team to implement the day-to-day activities of the cooperative agreement and participate in all administrative team meetings and discussions. Provide outreach to family members of children not receiving services. Serve as one of the family member representatives on the governance body. Develop and coordinate a family group or partner with an existing family organization that represents the cultural and linguistic background of the population of focus that will support and promote family involvement and the family voice at all system levels. Ensure that families representing the population of focus have full access to accurate, understandable, and complete information needed for decision making. Show less


Ages Communications Group, UK
• IT Services and IT Consulting
• 1 - 100 Employee
• Team Lead

  • Jan 2000 - Jan 2001