Joe Shaw

Network Engineer at REANNZ Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Canterbury, New Zealand, NZ
Skills

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Credentials

  • JNCIP-ENT
    Juniper Networks
    Jun, 2018
    - Nov, 2024
  • CCNA
    Cisco
    Apr, 2014
    - Nov, 2024

Experience

  • REANNZ Ltd.
    • New Zealand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer
      • Sep 2022 - Present

      Design and implement network solutions for research and education institutions. Monitor and troubleshoot network performance, ensuring uninterrupted connectivity. Implement robust security measures to protect the network from unauthorised access. Collaborate with technical teams, researchers, and educators to provide network support and consultation. Stay updated with emerging networking technologies and assess their potential benefits. Design and implement network solutions for research and education institutions. Monitor and troubleshoot network performance, ensuring uninterrupted connectivity. Implement robust security measures to protect the network from unauthorised access. Collaborate with technical teams, researchers, and educators to provide network support and consultation. Stay updated with emerging networking technologies and assess their potential benefits.

  • Datacom
    • New Zealand
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Network Engineer
      • Sep 2017 - Aug 2022

      Lead Engineer for multiple clients, providing personised advice regarding network and security implications Prepare Statements of Work for proposed solutions Identify risks to client networks and provide recommendations Provide 24x7 on-call support for data centres and clients Attend client sites to install and maintain network infrastructure Investigate complex issues and engage various TAC teams Lead Engineer for multiple clients, providing personised advice regarding network and security implications Prepare Statements of Work for proposed solutions Identify risks to client networks and provide recommendations Provide 24x7 on-call support for data centres and clients Attend client sites to install and maintain network infrastructure Investigate complex issues and engage various TAC teams

  • 2degrees
    • New Zealand
    • Telecommunications
    • 700 & Above Employee
    • Managed Services Engineer
      • Aug 2015 - Sep 2017

      Configure VPLS, L2VPN and BGP peerings for ISP customers Monitor and maintain a MPLS-based ISP network covering NZ Research, configure and troubleshoot Juniper networking equipment including MX, EX and SRX series Provision customer premise equipment using xDSL, fibre, Wi-Fi and Cellular technologies Provide Tier 2 technical support to enterprise customers Update and maintain network diagrams for large networks Attend sites and POPs for troubleshooting and maintenance Configure VPLS, L2VPN and BGP peerings for ISP customers Monitor and maintain a MPLS-based ISP network covering NZ Research, configure and troubleshoot Juniper networking equipment including MX, EX and SRX series Provision customer premise equipment using xDSL, fibre, Wi-Fi and Cellular technologies Provide Tier 2 technical support to enterprise customers Update and maintain network diagrams for large networks Attend sites and POPs for troubleshooting and maintenance

  • Snap
    • Telecommunications
    • 100 - 200 Employee
    • Technical Specialist
      • Feb 2014 - Aug 2015

      Monitor and maintain a MPLS-based ISP network covering NZ Provision customer premise equipment using xDSL, fibre, Wi-Fi and Cellular technologies Identity services affected by maintenance and notify customers Increase network visibility with Cacti and Nagios software suites Log and report hours worked in a timely fashion Attend sites and POPs for troubleshooting and maintenance Produce change requests in a clear and concise format Monitor and maintain a MPLS-based ISP network covering NZ Provision customer premise equipment using xDSL, fibre, Wi-Fi and Cellular technologies Identity services affected by maintenance and notify customers Increase network visibility with Cacti and Nagios software suites Log and report hours worked in a timely fashion Attend sites and POPs for troubleshooting and maintenance Produce change requests in a clear and concise format

  • Kiwibank
    • New Zealand
    • Banking
    • 700 & Above Employee
    • Customer Services Representative
      • Mar 2009 - Jun 2014

      Representing Kiwibank/New Zealand Post in a professional manner. Discussing customer's needs and developing a personalised solution for them Assisting colleagues and coaching them on the 30+ services we provide Up-selling customers to other products and services Learning and abiding by rules and procedures Being part of a team that serves more than 700 people a day Representing Kiwibank/New Zealand Post in a professional manner. Discussing customer's needs and developing a personalised solution for them Assisting colleagues and coaching them on the 30+ services we provide Up-selling customers to other products and services Learning and abiding by rules and procedures Being part of a team that serves more than 700 people a day

Education

  • Ara Institute of Canterbury
    Diploma of Computer Networking, Information Technology
    2012 - 2013

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