Experience

Armstrong Enterprise Communications

• United States
• Information Technology & Services
• 1 - 100 Employee

• Client Success Consultant

  • Mar 2022 - Present



NT Lakis

• United States
• Law Practice
• 1 - 100 Employee

• Director, Digitial Information

  • Dec 2018 - Mar 2022

  Responsible for planning, developing, implementing and managing the overall digital information strategy. Leadership team member managing, guiding and training staff, content providers, clients and member organization individuals using internet digital information services. Responsible for planning, developing, implementing and managing the overall digital information strategy. Leadership team member managing, guiding and training staff, content providers, clients and member organization individuals using internet digital information services.

• Senior Web Consultant

  • Jan 2013 - Mar 2019

  Provides strategic guidance on all aspects of engagement management, member recruitment and retention, and online communication concepts. Provides technical support, diagnoses issues, and resolves software issues related to iMIS back office. Implements iMIS20 including tagged pages, custom templates, creative themes, integrates iMIS with other business systems, and performs system reviews and analysis. Reviews and modifies Microsoft SRS, Crystal reports and iMIS IQA Queries. Responsible for introducing and training clients in iMIS 20 and other new technology. Formulates new engagement management concepts and strategies for existing client information websites and portals enabling users to communicate, collaborate, and share information more effectively. Continually offers new strategy concepts including mobile sites, member portals, and online journals and products.



National Fish and Wildlife Foundation

• Non-profit Organizations
• 100 - 200 Employee

• Director, SharePoint Strategy and Services

  • Oct 2011 - Dec 2012

  Primarily responsible for oversight of all SharePoint and digital media strategies including communication technology, administration, development and maintenance of a robust, state of the art, data driven SharePoint Intranet, Extranet and Internet environment. Responsibilities include the integration of SharePoint technologies into the overall NFWF Communication Strategy focusing on target audience groups for fund-raising, information sharing, collaboration, and brand awareness. Developed process; oversight of the end-user experience, applications, training, and dissemination of NFWF information to internal and external end-users using SharePoint and other applications.

• Director, Internet Services

  • Apr 2005 - Sep 2011

  Spearhead entire Internet presence for the NFWF; ensure Internet services are consistent and in alignment with business requirements and future objectives. Direct development of multi-user systems and maintain quality assurance; actively participate in strategic planning of Internet presence, including IMIS member and content management systems, portals/ sites, geo-spatial resource, Microsoft Dynamics CRM, and e-Commerce solutions. Utilize survey methodology, statistical web analysis, and graphical report interfaces in order to review and analyze effectiveness of Internet strategies. Maintain and administer Internet domains; ensure compliance with online privacy and security policies.



American Health Lawyers Association

• Manager of Internet Services

  • Oct 1997 - Mar 2005

  Held full accountability for all facets of Internet strategy for the American Health Lawyers Association (AHLA). Accountable for implementing and budgeting entire Internet strategy, ensuring Internet presence was developed and maintained. Utilized integrated technology requirements with IMIS content management system in order to effectively manage information, architecture, design, and layout. Conducted comprehensive research to identify and develop new services. Established and maintained collaborative relationships with outside vendors. Monitored marketing metrics; implemented schemes focused on improving marketing, sales and statistics. Managed website presence, ensuring a positive organizational image. Built a highly productive SharePoint Intranet team portal; managed training initiatives that improved team cohesiveness and service.



American Hospital Association

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Associate Director

  • Mar 1993 - Sep 1997

  Managed daily operations for the American Hospital Association, American Academy of Healthcare Attorneys (AAHA); developed and administered department budget. Planned and coordinated projects and operational initiatives from inception through implementation; communicated with senior leaders to formulate IT strategies. Provided leadership/ support for 11 Special Interest and Substantive Law Committees; created project plans, publications, and budgets. Supervised 7 personnel and responsible for the design, implementation, maintenance, and enhancement of World Wide Web and Intranet strategies.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Legal NCO

  • Jul 1986 - Sep 1992

  71D Legal NCO 71D Legal NCO