Joe Read

Systems Engineer at ICBC Standard Bank Plc
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Location
Enfield, England, United Kingdom, UK

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Lanre Giwa

Joe is a highly skilled, highly intelligent and versatile professional. He possesses a keen eye for detail and is very thorough and precise in execution. He is very passionate about client satisfaction and regularly goes the extra mile to ensure that this is delivered. Joe is very hardworking and driven and is a proven manager of human and material resources who knows how to get the best out of both. Joe has acquired an impressive array of technical and managerial skills from his significant years working across a varied range of platforms within the industry and he brings this to bear with strong positive results on his deliverables. He works very well under intense pressure without losing his cool, calm and confident disposition. He is an avid team player, sociable and well liked by all. He operates at a very high level of integrity and is of excellent upstanding character. I recommend him very highly for senior leadership roles in any high performing organisation.

Mark Du Plessis

Joe is very detailed and accurate with his work. He is a good team player and enjoys challenging projects. He has a wide range of knowledge with regards to hardware,software applications and packaging. When presented with new technologies or processes, Joe is able to pick these up quickly. I would happly work with Joe again and endose him for futrure roles.

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Experience

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Systems Engineer
      • Jul 2014 - Present

      System Engineer working in the Endpoint Engineering team providing 3rd line operational support on EUC technologies, project deployment and Run the Bank Manager duties for Citrix XenApp, Citrix XenDesktop, Citrix PVS, Citrix NetScaler, AppSense Desktop Now, Microsoft App-V, Wyse Device Manager and Wyse thin clients for EMEA, APAC and AMER regions. System Engineer working in the Endpoint Engineering team providing 3rd line operational support on EUC technologies, project deployment and Run the Bank Manager duties for Citrix XenApp, Citrix XenDesktop, Citrix PVS, Citrix NetScaler, AppSense Desktop Now, Microsoft App-V, Wyse Device Manager and Wyse thin clients for EMEA, APAC and AMER regions.

    • Financial Services
    • 700 & Above Employee
    • Infrastructure Support (Contract)
      • Jun 2014 - Jul 2014

      Providing 2nd and 3rd line support on EUC technologies such as Citrix, Res Workspace Manager and App-V. • Application Packaging, deployment and troubleshooting. • Working on incidents and service request raised by users. • Configuring Citrix polices for XenApp 6.5 farm. • Configuring RES workspace manager polices. • Group policy management. • Application MSI and script deployment. Providing 2nd and 3rd line support on EUC technologies such as Citrix, Res Workspace Manager and App-V. • Application Packaging, deployment and troubleshooting. • Working on incidents and service request raised by users. • Configuring Citrix polices for XenApp 6.5 farm. • Configuring RES workspace manager polices. • Group policy management. • Application MSI and script deployment.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Cloud Consultant (Contract)
      • Aug 2013 - Mar 2014

      Working in the Development Operations and Support team as a vCloud consultant. Consulting on Project and support work. Providing PaaS and Iaas to internal teams within Worldpay. • Building vApps mainly based on linux and windows for Worldpay’s development and middleware teams. • Building and managing vORGs • Configuring and managing storage profiles in vCD • Configuring and managing vApps within VMware’s vCloud director (vCD), including OS config and deployment, network config on the vDC edge gateways • Creation and management of vApp templates in vCD. Document process and deployment methods for other team members to use. • Management of over 600 virtual machines hosted on VMware • 1st, 2nd and 3rd line support on 600 Windows 7 Virtual machines hosted in vCloud Director • Create user accounts in Active Directory • 1st and 2nd line Linux support – support of developer and test environment’s based on linux – LVM, iptables, top, create and modify local users, NFS server builds and configuration and general fault finding. • vCenter support and admin – vMotion, storage vMotion, monitoring capacity, troubleshooting ESX host issues, Virtual Machine performance issues. • Building and managing windows 2008 domains for ad-hock domain requests for development and middleware teams. • PoC on IBMs Licence Metric Tool version 7.5. Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Wintel Delivery
      • Jun 2011 - Jul 2013

      Responsible for implementing all Wintel based technologies into the business. Design, implementation, documentation and handover into support.• Design and implementation of App-V 4.6 including a read only cache solution for non-persistent VDIs and streaming servers for remote office.• Created Windows 7 image using MDT 2012 for laptops, desktops and Virtual Machines.• Design and implementation of McAfee MOVE 2.6 for virtual machines. • Implementation of AppSense Management suite – components include Environment Manager, User Personalisation Server, Application manager and Management Center using f5 hardware load balancers. • AppSense policy configuration for Environment Manager, Personalisation Server and Application Manager.• Installed and configured XenDesktop 5.6. Configured HDX polices, creating host connections, catalogs, desktop groups. • ePO configuration, client tasks, policies, system tag creation.• McAfee Endpoint Encryption installation and configuration within ePO server.• HP Blade servers installations and configuration – hardware upgrades including mezzanine cards.• C7000 enclosure support and administrations, using tools such as onboard administrator. • Basic VMWare support, host reboots, management service restarts, vMotion of VDIs and storage vMotion of VMDKs• Deploying Windows 2008 servers.• Operational Patching of Windows Servers• Documentation of all deployments – Detailed design, Operational Procedure and Build documents• Hand over technologies to BAU teams.• Performing Functional and non functional testing using HP quality Centre.• Disaster recovery testing. Show less

    • Client Tech Support Manager
      • Jun 2009 - Jun 2011

      Management of both the application and desktop support teams.• Staff management including recruitment and development planning• Implementation and management of App-V 4.5• Implementation and management of Landesk 8.8• Performed PoC of App-V 4.6• Sequencing, upgrading and maintaining all App-V applications App-V 4.5 • Supporting Citrix users using Presentation Server 4.0 and XenApp 4.5. • Creating and managing published applications. • Windows XP image build using Landesk 8.8. • Application Packaging using Landesk 8.8 for locally installed applications• Maintenance of applications and configuration of the Citrix servers. Including application packaging for the base image. Managing application upgrades.• XP (VDI) support, using Virtual Infrastructure Client 3.5• ResWisdom Management Console, creating application packages, Citrix build modifications.• Managed AppSense Application Manager• Altiris Management Server to manage thin client deployments \ upgrades• Implemented new application and support request process. • Introduced new documentation standards for application packaging.• Managing both desktop support and application incident queues, generating reports, updating senior management.• Windows XP image creations and management using LANDesk. Automated image deployments to laptops and desktops. Show less

    • Application Support Team Lead
      • Sep 2007 - Jun 2009

      • Managed a team of four staff responsible for the compatibility testing, sequencing and deployment of all applications. App-V and scripted installations.• Management of 300 existing applications and supporting Softgrid infrastructure within Citrix and XP environments. • 3rd Line support on all applications problems for 1300 users• Staff management including recruitment and development planning• Creating and maintaining application processes such as UAT, discovery and compatibility testing. Show less

    • Microsoft Application Virtualization Sequencer
      • Dec 2006 - Sep 2007

      Worked as part of the application packaging team at Vocalink, performing MSI repackaging, Application Sequencing using Microsoft Application Virtualisation for Windows XP and Citrix desktops.Key Responsibilities :• Application Discovery• Compatibility testing• Application UAT Testing• Documentation.• Sequencing applications for Windows XP and Windows Server 2003 • MSI packaging for Windows XP and Windows Server 2003 • Application Troubleshooting• Managing Application lifecycle• Application upgrades Show less

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