Experience

FieldSolutions

• United States
• Software Development
• 1 - 100 Employee

• Field Service Engineer

  • Oct 2011 - Present



Barrister Global Services Network Inc

• Field Service Technician

  • Apr 2007 - Present

  Provide accurate and timely on-site customer support services Identify and solve any hardware/software issues on Point of Sales, Perform repairs, ran diagnostic test, and replace components on customer computers, Conduct preventive maintenance on systems computers, workstations, laptops, printers and servers. Provide accurate and timely on-site customer support services Identify and solve any hardware/software issues on Point of Sales, Perform repairs, ran diagnostic test, and replace components on customer computers, Conduct preventive maintenance on systems computers, workstations, laptops, printers and servers.



Pacific Business Technologies

• Printer Repair Technician

  • Feb 2010 - Apr 2011

  Repaired and tested Sharp and HP copier machines, printers, fax machines components like fuser, drum, toner, developer, paper feeder, registration unit, logic board, power supply, automatic document feeder, etc. Repaired and tested Sharp and HP copier machines, printers, fax machines components like fuser, drum, toner, developer, paper feeder, registration unit, logic board, power supply, automatic document feeder, etc.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Field Service Technician

  • Jul 2006 - Mar 2007

  Performed conversions of Sav-On Drug Stores to CVS Pharmacy throughout California and out of state by converting the old Network System to a new one, troubleshooting and configured on the photo lab machines like Infopoints, Kodak Picture Makers (G3), Noritsu 3011, 3311, 2611, Gretag 740, Kodak Picture Kiosk (G4) Performed conversions of Sav-On Drug Stores to CVS Pharmacy throughout California and out of state by converting the old Network System to a new one, troubleshooting and configured on the photo lab machines like Infopoints, Kodak Picture Makers (G3), Noritsu 3011, 3311, 2611, Gretag 740, Kodak Picture Kiosk (G4)



Holy Innocents School

• PC/Network Tech Support

  • Sep 2002 - Jun 2006

  Performed daily system checkups for 40 computers on student and teacher networks Provided technical solutions to advanced software and hardware malfunctions Took corrective actions and instructed students and teachers in use of network system Ran test on hardware and system applications, with attention to detail Record trouble logs in problems management ticketing system. Performed daily system checkups for 40 computers on student and teacher networks Provided technical solutions to advanced software and hardware malfunctions Took corrective actions and instructed students and teachers in use of network system Ran test on hardware and system applications, with attention to detail Record trouble logs in problems management ticketing system.



Qualxserv

• IT Services and IT Consulting
• 1 - 100 Employee

• Field Service Technician

  • Jul 1999 - Jul 2002

  Provided accurate and timely on-site customer support services Identified and solved or guided customer in solving complex technical difficulties Performed repairs, ran diagnostic test, and replaced components on customer computers Conducted preventive maintenance on systems computers, workstations, printers and servers Provided accurate and timely on-site customer support services Identified and solved or guided customer in solving complex technical difficulties Performed repairs, ran diagnostic test, and replaced components on customer computers Conducted preventive maintenance on systems computers, workstations, printers and servers