Joe Nowlin

Technical Account Manager at Aria Systems
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

  • Aria Systems
    • United States
    • Software Development
    • 100 - 200 Employee
    • Technical Account Manager
      • Jan 2023 - Present
  • Symphony Talent
    • United States
    • Software Development
    • 200 - 300 Employee
    • Technical Account Manager
      • Jul 2021 - Dec 2022
  • Dell EMC
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Information Technology Specialist
      • May 2019 - Jul 2021

      • Collaborate with team members, leaders, and engineers to resolve client issues, until resolution. • Break down and evaluate user problems, using test scripts, personal expertise and probing questions. • Document problems, diagnostics, and solution implementations using our Customer Relationship Management tool, Salesforce. • Built and maintained successful relationships with clients and businesses. • Maintain updated knowledge of company products and services to provide to clients and businesses. • Helped perform Quality Assurance on Salesforce updates before implementation. Show less

Education

  • University of Oklahoma
    Bachelor's degree, Management Information Systems, General
    2014 - 2019

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