Experience

Pod Foods

• United States
• Wholesale
• 1 - 100 Employee

• Key Account Manager

  • Sep 2022 - Present



connectRN

• United States
• Software Development
• 200 - 300 Employee

• Account Manager

  • Oct 2021 - Sep 2022



Kraft Heinz

• United States
• Food and Beverage Services
• 700 & Above Employee

• Account Manager

  • Sep 2019 - May 2021

  • Demonstrate salesmanship and manage inventory at each assigned store • Create projects within assigned each store focusing in on the current seasonal items (increasing consumption) • Merchandise and maintain Kraft Heinz point of sale material sold into stores in efforts to boost sales. • View and manage sales reports from store to store through daily use of Tableau • Collaborate and update team projects via Microsoft 365 • Utilize salesforce and pulsar during every call to record sales, live data and execution. • Closely manage shelving distribution to ensure the highest level of sales consumption pertaining to all KraftHeinz products within each store. • Utilize fact-based selling tools and market information to secure new product distribution; selling-in major seasonal promotions; presenting cross-merchandising ideas and identifying other opportunities for new sales growth. • Leveraging knowledge of Kraft Heinz's and the customer's goals to boost sales in assigned territory • Working with management we plan and execute monthly customer business plans including incremental opportunity assessments. • Evaluate and report performance of shelving/merchandising programs and recommend course-correction actions



TradeSource, Inc.

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Resources Manager

  • Jan 2018 - Sep 2019

  ● Source & recruit top level candidates to fill positions for our contractors. ● Parse qualified candidates into Avionte software and document all interactions. ● Complete Phone screens, in person interviews & all HR related paperwork to establish the candidate as an employee. ● Review weekly/monthly reports relating to GPM, Metrics & Billing. ● Build relationships with clients & establish the company more Sales/Revenue through job orders. ● Support branch operations including various field and office duties: Sales, Payroll, Billing, and Collections processes.



Johns Hopkins Medicine

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Supervisor

  • May 2013 - Dec 2017

  ● Supervise and troubleshoot difficult situations for nearly 60 employees. ● Provide great customer service & received recognition from patients and management. ● Answer patient calls & assist with clerical work. Helping the company achieve below 10% abandonment rate. ● Knowledge of HIPAA regulations and Triage guidelines to ensure patient security and safety. ● Ability to use medical software (EPIC) for scheduling, referrals and chart review for patients. ● Supervise and troubleshoot difficult situations for nearly 60 employees. ● Provide great customer service & received recognition from patients and management. ● Answer patient calls & assist with clerical work. Helping the company achieve below 10% abandonment rate. ● Knowledge of HIPAA regulations and Triage guidelines to ensure patient security and safety. ● Ability to use medical software (EPIC) for scheduling, referrals and chart review for patients.