Certified Sterilization Technician

• Apr 2019 - Present

Sterilization Technician

• Jul 2017 - Present

Certified with CRCST, CIS and CHL. Employee of the month in first 6 months. Receive, clean, decontaminate, assemble and process all trays from OR clients, vendors and clinical teams.

Sterilization Technician

• Jul 2017 - Dec 2021

Receive, clean, decontaminate, assemble and process all trays from OR clients, vendors and clinical teams.

Sales Representative

• Mar 2014 - Present

ᶲFocus on customer retention by giving the best customer service possible ᶲInforming prospective customers about current rate and plans in order to garner business ᶲMake sales calls and appointments for events ᶲHelp getting store ready for open and follow closing procedures ᶲFocus on customer retention by giving the best customer service possible ᶲInforming prospective customers about current rate and plans in order to garner business ᶲMake sales calls and appointments for events ᶲHelp getting store ready for open and follow closing procedures

Business Development Representative

• Aug 2011 - May 2013

ᶲ Worked towards meeting Service Level Agreements such as responding to e-mails within a certain period of time, logging phone calls properly and ensuring timely resolution of customer problems. ᶲ Worked against the clock to meet deadlines during the busy season ᶲ Maintain customer relations with clientele by following up daily ᶲ Help with PR duties by updating FourSquare, revitalizing the blog site and keeping up with twitter ᶲ I have a proven track record in training, sales… Show more ᶲ Worked towards meeting Service Level Agreements such as responding to e-mails within a certain period of time, logging phone calls properly and ensuring timely resolution of customer problems. ᶲ Worked against the clock to meet deadlines during the busy season ᶲ Maintain customer relations with clientele by following up daily ᶲ Help with PR duties by updating FourSquare, revitalizing the blog site and keeping up with twitter ᶲ I have a proven track record in training, sales, customer service and management ᶲ Augmented calling scripts and trained all new employees Show less ᶲ Worked towards meeting Service Level Agreements such as responding to e-mails within a certain period of time, logging phone calls properly and ensuring timely resolution of customer problems. ᶲ Worked against the clock to meet deadlines during the busy season ᶲ Maintain customer relations with clientele by following up daily ᶲ Help with PR duties by updating FourSquare, revitalizing the blog site and keeping up with twitter ᶲ I have a proven track record in training, sales… Show more ᶲ Worked towards meeting Service Level Agreements such as responding to e-mails within a certain period of time, logging phone calls properly and ensuring timely resolution of customer problems. ᶲ Worked against the clock to meet deadlines during the busy season ᶲ Maintain customer relations with clientele by following up daily ᶲ Help with PR duties by updating FourSquare, revitalizing the blog site and keeping up with twitter ᶲ I have a proven track record in training, sales, customer service and management ᶲ Augmented calling scripts and trained all new employees Show less

BA In Communication

• Jan 2008 - Oct 2011

ᶲ Created and developed my own E-Bay store with two years of $900-$2000 monthly profits using proactive trade and negotiation techniques ᶲ Aggressively marketed each product by using online research techniques to optimize price points ᶲ Developed strategies of using social networking sites to read market trends and develop a larger client base while keeping current clients informed of products ᶲ Maintained above standard customer service with 99% and higher feedback using negotiation… Show more ᶲ Created and developed my own E-Bay store with two years of $900-$2000 monthly profits using proactive trade and negotiation techniques ᶲ Aggressively marketed each product by using online research techniques to optimize price points ᶲ Developed strategies of using social networking sites to read market trends and develop a larger client base while keeping current clients informed of products ᶲ Maintained above standard customer service with 99% and higher feedback using negotiation tactics, interpersonal and business communication skills ᶲ Returned to college, focused school work on current media trends and maintained a 3.4 G.P.A. with two small children and an active EBay business Show less ᶲ Created and developed my own E-Bay store with two years of $900-$2000 monthly profits using proactive trade and negotiation techniques ᶲ Aggressively marketed each product by using online research techniques to optimize price points ᶲ Developed strategies of using social networking sites to read market trends and develop a larger client base while keeping current clients informed of products ᶲ Maintained above standard customer service with 99% and higher feedback using negotiation… Show more ᶲ Created and developed my own E-Bay store with two years of $900-$2000 monthly profits using proactive trade and negotiation techniques ᶲ Aggressively marketed each product by using online research techniques to optimize price points ᶲ Developed strategies of using social networking sites to read market trends and develop a larger client base while keeping current clients informed of products ᶲ Maintained above standard customer service with 99% and higher feedback using negotiation tactics, interpersonal and business communication skills ᶲ Returned to college, focused school work on current media trends and maintained a 3.4 G.P.A. with two small children and an active EBay business Show less

Office Manager and Part

• Oct 2007 - Aug 2008

ᶲ Organized and coordinated the president and vice presidents schedules to coincide with nine field consultants using Microsoft Outlook and Calendar ᶲ Implemented Face book, Twitter and network sharing accounts to develop new business and keep current clients informed ᶲ Corresponded daily via telephone and in writing with multiple accounts and hospital clientele including CEO’s, CNO’s and other upper level staff about programs and billing ᶲ Responsible for AP/AR, payroll and other… Show more ᶲ Organized and coordinated the president and vice presidents schedules to coincide with nine field consultants using Microsoft Outlook and Calendar ᶲ Implemented Face book, Twitter and network sharing accounts to develop new business and keep current clients informed ᶲ Corresponded daily via telephone and in writing with multiple accounts and hospital clientele including CEO’s, CNO’s and other upper level staff about programs and billing ᶲ Responsible for AP/AR, payroll and other aspects of office finance including; budgeting, cost analysis and projections ᶲ Performed all human resource tasks including up keep of company insurance, employee hire paperwork and background checks Show less ᶲ Organized and coordinated the president and vice presidents schedules to coincide with nine field consultants using Microsoft Outlook and Calendar ᶲ Implemented Face book, Twitter and network sharing accounts to develop new business and keep current clients informed ᶲ Corresponded daily via telephone and in writing with multiple accounts and hospital clientele including CEO’s, CNO’s and other upper level staff about programs and billing ᶲ Responsible for AP/AR, payroll and other… Show more ᶲ Organized and coordinated the president and vice presidents schedules to coincide with nine field consultants using Microsoft Outlook and Calendar ᶲ Implemented Face book, Twitter and network sharing accounts to develop new business and keep current clients informed ᶲ Corresponded daily via telephone and in writing with multiple accounts and hospital clientele including CEO’s, CNO’s and other upper level staff about programs and billing ᶲ Responsible for AP/AR, payroll and other aspects of office finance including; budgeting, cost analysis and projections ᶲ Performed all human resource tasks including up keep of company insurance, employee hire paperwork and background checks Show less

Sales/Assistant Manager

• Apr 2006 - Aug 2007

ᶲ Attended multiple training and marketing seminars for leasing and Fair Housing ᶲ Won internet lead contest and had the top closing percentage of the entire staff ᶲ Responsible for advertising and marketing develop new business via Craigslist, Twitter, Face book and other forms of networking media ᶲ Initiated incentive program that raised sales 25% in one quarter ᶲ Dealt with customer complaints with kindness and efficiency on issues ranging from the lag time on maintenance to… Show more ᶲ Attended multiple training and marketing seminars for leasing and Fair Housing ᶲ Won internet lead contest and had the top closing percentage of the entire staff ᶲ Responsible for advertising and marketing develop new business via Craigslist, Twitter, Face book and other forms of networking media ᶲ Initiated incentive program that raised sales 25% in one quarter ᶲ Dealt with customer complaints with kindness and efficiency on issues ranging from the lag time on maintenance to price increases on apartment renewals and move out charges from ACM ᶲ Planned, budgeted and coordinated resident retention programs including; parties for 50 or more residents Show less ᶲ Attended multiple training and marketing seminars for leasing and Fair Housing ᶲ Won internet lead contest and had the top closing percentage of the entire staff ᶲ Responsible for advertising and marketing develop new business via Craigslist, Twitter, Face book and other forms of networking media ᶲ Initiated incentive program that raised sales 25% in one quarter ᶲ Dealt with customer complaints with kindness and efficiency on issues ranging from the lag time on maintenance to… Show more ᶲ Attended multiple training and marketing seminars for leasing and Fair Housing ᶲ Won internet lead contest and had the top closing percentage of the entire staff ᶲ Responsible for advertising and marketing develop new business via Craigslist, Twitter, Face book and other forms of networking media ᶲ Initiated incentive program that raised sales 25% in one quarter ᶲ Dealt with customer complaints with kindness and efficiency on issues ranging from the lag time on maintenance to price increases on apartment renewals and move out charges from ACM ᶲ Planned, budgeted and coordinated resident retention programs including; parties for 50 or more residents Show less

Leasing/Assistant Manager

• Feb 2000 - Mar 2001

ᶲ Executed marketing and advertising at property as well as filing, answering phone and other administrative duties ᶲ Implemented employee motivational programs with a 16% increase in sales in 2000 ᶲ In charge of showing the apartments and the lease signing and explanations of leasing contracts ᶲ Received two awards for top sales and highest closing percentage in May 2000 ᶲ Executed marketing and advertising at property as well as filing, answering phone and other administrative duties ᶲ Implemented employee motivational programs with a 16% increase in sales in 2000 ᶲ In charge of showing the apartments and the lease signing and explanations of leasing contracts ᶲ Received two awards for top sales and highest closing percentage in May 2000