Experience

Anderson Erickson Dairy

• United States
• Dairy Product Manufacturing
• 1 - 100 Employee

• Operations Supervisor

  • Aug 2019 - Present

  Lead daily operations for a team of 20 employees to efficiently pick and load product on to trailers Work in unison with production, sales, and distribution to facilitate production flow and accurate shipments Manage employees’ schedules and work hours to meet goals and ensure timely, safe delivery of product Oversee operational programs to ensure a clean and safe work environment Monitor inventory levels using Woodson to ensure pickers have product in a timely manner Use Kronos to manage employees timecards for payment Show less



DHL Supply Chain

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Supervisor

  • Aug 2018 - Aug 2019

  Led a team of 25 to effectively receive, plan, build, and load containers for 14 international shipping points Guided daily shift meetings to ensure employees knew their daily assignments Effectively communicated with Ford Export Team to meet production needs and goals Conducted employee training, reviews, and continuous feedback to maintain quality and safety Monitored daily inventory to maintain customer expectations and timely shipment of product Navigated Ford’s CMMS system and Red Prairie (WMS) to control inventory and run required reports Show less



Scheels

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Oct 2012 - Aug 2018

  o Exercise my ability to resolve complex issues and gain customer loyalty. o Collaborate with others to effectively return merchandise and balance inventory. o Manage upset customers over the phone and in person. o Handle various cash and credit transactions to ensure a balanced drawer after every shift. o Exercise my ability to resolve complex issues and gain customer loyalty. o Collaborate with others to effectively return merchandise and balance inventory. o Manage upset customers over the phone and in person. o Handle various cash and credit transactions to ensure a balanced drawer after every shift.



Murphy-Hoffman Company (MHC Kenworth)

• United States
• Truck Transportation
• 700 & Above Employee

• Parts Operations Intern

  • May 2017 - Aug 2017

  o Rotating program within the company consisting of shipping & receiving, parts, and sales o Take care of customers by preparing purchase orders and invoices as needed o Traveled with salesman to develop sales techniques and see different business interactions o Increased inventory adequacy by performing cycle counts to see the variances in quantity on hand and quantity in the computer o Learned how to navigate the company ERP system as well as ECAT o Rotating program within the company consisting of shipping & receiving, parts, and sales o Take care of customers by preparing purchase orders and invoices as needed o Traveled with salesman to develop sales techniques and see different business interactions o Increased inventory adequacy by performing cycle counts to see the variances in quantity on hand and quantity in the computer o Learned how to navigate the company ERP system as well as ECAT



Hooked, Inc.

• United States
• Consumer Services
• 1 - 100 Employee

• Marketing Intern

  • Aug 2016 - Dec 2016

  o Work in accordance with a team of five people to launch the Hooked App on the Iowa State campus. o Find effective ways to reach our target markets. o Interact with restaurant owners to assist them with any troubleshooting with the Hooked App. o Engage in conference calls with our team leader and members of the Hooked organization. o Work in accordance with a team of five people to launch the Hooked App on the Iowa State campus. o Find effective ways to reach our target markets. o Interact with restaurant owners to assist them with any troubleshooting with the Hooked App. o Engage in conference calls with our team leader and members of the Hooked organization.



Hyvee Grocery

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Lawn and Garden

  • May 2015 - Aug 2015

  o Worked in accordance with other employees to ensure different tasks were completed throughout the day. o Organized inventory and ensured it was balanced. o Assisted customers in finding products that would combat different plant problems. o Provided quality customer service by answering questions and directing people in the correct direction. o Worked in accordance with other employees to ensure different tasks were completed throughout the day. o Organized inventory and ensured it was balanced. o Assisted customers in finding products that would combat different plant problems. o Provided quality customer service by answering questions and directing people in the correct direction.