Cloud Infrastructure Engineer

• Apr 2022 - Present

System Administrator - Tier 3/Project Engineer

• Feb 2014 - Apr 2022

As part of the Managed IT Services project team, I am responsible for advising, designing, and deploying solutions for our sales team such as: Microsoft 365 deployments and email migrations to Exchange Online, new server deployments and migrations, desktop refreshes, serverless networks, Azure cloud services and infrastructures, and Windows Active Directory environments. My other duties include product development, assisting sales with solution design, continuous technical learning and certification, management of our internal cloud resources, and client consultation. Show less

Systems Technician II

• Oct 2013 - Feb 2014

Provided technical support for several non-profit companies. Perform project engineering for small to medium sized businesses. Duties ranged from desktop, printer, and server support to project planning and implementation. Setup and maintained regular backups. Virtual and bare-metal server creation, deployment, and migration. Provided technical support for several non-profit companies. Perform project engineering for small to medium sized businesses. Duties ranged from desktop, printer, and server support to project planning and implementation. Setup and maintained regular backups. Virtual and bare-metal server creation, deployment, and migration.

Junior System Administrator

• Apr 2013 - Oct 2013

Perform all help desk duties for local and remote locations. Troubleshoot and resolve server and network issues. Implement group policies. Maintain Active Directory data. Perform regular system monitoring. Maintain tape backups. Perform all help desk duties for local and remote locations. Troubleshoot and resolve server and network issues. Implement group policies. Maintain Active Directory data. Perform regular system monitoring. Maintain tape backups.

Computer Equipment Technician

• Feb 2012 - Apr 2013

Responsible for specking and purchasing new technology hardware. Maintain a hardware and software inventory of all desktop, laptops, and servers. Provided technical support for over 600 users. Verify daily backups and report results to networking team. Setup Windows Deployment Services server and configured base images for deployment of 150 new desktops. Communicated with vendors for product and warranty support and return. Installed, configured, and serviced hardware such as printers, scanners, faxes, and plotters. Show less

PC and Network Technician

• Jan 2005 - Feb 2012

Provided total technical support for client companies of various sizes. Responsible for specking and purchasing new technology hardware and software. Deployed and maintained new computers, servers, and hardware. Transitioned clients from workgroup networks to Windows domains. Setup and maintained regular backups. Administered Windows and Exchange servers. Provided total technical support for client companies of various sizes. Responsible for specking and purchasing new technology hardware and software. Deployed and maintained new computers, servers, and hardware. Transitioned clients from workgroup networks to Windows domains. Setup and maintained regular backups. Administered Windows and Exchange servers.