Joe S.

IT Support Technician at Wentworth Club Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Ascot, England, United Kingdom, UK

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Bio

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Experience

    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • IT Support Technician
      • Oct 2022 - Present

    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • IT Partner Intern
      • Jul 2019 - Jul 2020

      This role encompassed many aspects of IT Support: using the IT Ticketing System to create, monitor and resolve various IT issues across 5 Rexroth Sites, from purchasing IT hardware to being first-line support for IT to associates (including SAP roles). I created and monitored Department KPIs. I also reconsolidated the use of the company Asset database, used for both value and security investigations. Additionally, I was the sole account creation, monitoring and deletion delegate for the 5 sites as well as assessing security issues, for the starting and leaving employee accounts. Show less

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Gap Student
      • Sep 2016 - Jul 2017

      The role of a gap student at this prestigious international private boarding school in Canada was an educational and enlightening experience. From boarding duties to working in the school’s IT department to working in the school shop. My time in the IT department helped immensely with my IT and communication skills, cable management and troubleshooting of staff’s hardware such as workstations and peripherals. The role of a gap student at this prestigious international private boarding school in Canada was an educational and enlightening experience. From boarding duties to working in the school’s IT department to working in the school shop. My time in the IT department helped immensely with my IT and communication skills, cable management and troubleshooting of staff’s hardware such as workstations and peripherals.

    • United Kingdom
    • 1 - 100 Employee
    • Part-Time Waiter
      • Apr 2014 - Aug 2016

      A part time job to facilitate my high school studies, my main responsibilities were to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all our customers, with the key aim of retaining and attracting new customers. A part time job to facilitate my high school studies, my main responsibilities were to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all our customers, with the key aim of retaining and attracting new customers.

Education

  • Royal Holloway, University of London
    Postgraduate Degree - MSc., Business Information Systems
    2021 - 2022
  • Bournemouth University
    Bachelor of Science - BSc, Business IT
    2017 - 2021

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