Joe Feinstein
IT Support Specialist at Aspen University- Claim this Profile
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Spanish -
Topline Score
Bio
Experience
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Aspen University
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United States
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Higher Education
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100 - 200 Employee
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IT Support Specialist
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Dec 2022 - Present
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Centene Corporation
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United States
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Hospitals and Health Care
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700 & Above Employee
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Care Support Representative
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Nov 2016 - Dec 2022
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Isagenix
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Denmark
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Wellness and Fitness Services
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1 - 100 Employee
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Customer Care Rep
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Jan 2014 - Apr 2016
Gave customer service to all associates calling in to place or track orders. Also helped with any account issues and enrollments. Issues with commissions and rank advancement and bonuses. Light upselling and explaining of Health and Wellness products designed to help lose or maintain a healthy weight. Negotiated resolution/s on all returns calls. Gave customer service to all associates calling in to place or track orders. Also helped with any account issues and enrollments. Issues with commissions and rank advancement and bonuses. Light upselling and explaining of Health and Wellness products designed to help lose or maintain a healthy weight. Negotiated resolution/s on all returns calls.
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Cricket Wireless
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United States
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Internet Publishing
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1 - 100 Employee
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Assistant Manager
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2008 - 2012
Assist customers with new service activations, account changes, service changes and phone sales and broadband sales. Also troubleshot equipment issues with phones and wireless internet devices. Assist customers with new service activations, account changes, service changes and phone sales and broadband sales. Also troubleshot equipment issues with phones and wireless internet devices.
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Education
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University of Phoenix
Bachelor's degree, Computer/Information Technology Administration and Management -
ITT Technical Institute-Tempe
Associate's degree, Information Technology