Experience

LME Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• VP Business Development

  • Jan 2014 - Present

  Technical Consulting Online Presence and Marketing Project Management Server Project Management Cloud Implementation P2V Conversions Technical Consulting Online Presence and Marketing Project Management Server Project Management Cloud Implementation P2V Conversions



AZBS

• Chicago

• Remote Support Specialist

  • Sep 2011 - Dec 2013

  SBS Migrations Windows 2008R2 and Server 2012 Installations and configuration Terminal Server 2008 and 2012 Installations and configuration Exchange 2010 and 2013 Installations and configuration Windows XP, 7 and 8 specialist Advanced server troubleshooting Experienced Firewall tech (Sonicwall certified) Printer, scanner and fax experience (Ricoh, HP, Konica, Epson, Toshiba) SBS Migrations Windows 2008R2 and Server 2012 Installations and configuration Terminal Server 2008 and 2012 Installations and configuration Exchange 2010 and 2013 Installations and configuration Windows XP, 7 and 8 specialist Advanced server troubleshooting Experienced Firewall tech (Sonicwall certified) Printer, scanner and fax experience (Ricoh, HP, Konica, Epson, Toshiba)



Children's Home and Aid

• Field Service Technician\ Help Desk

  • Jan 2006 - Sep 2011

  Install builds of Microsoft Servers 2000/2003/2008 Install and configure Symantec Antivirus Parent Server Setup domain accounts, login scripts, active directory users and groups Setup and re-evaluate Group Policy objects, settings Install Network and Voice cabling, terminate stations and patch panels Provide onsite technical support for off-site users Repair and maintain Laser Printers Setup and troubleshoot Konica, Canon and HP Fax/Copiers, I-Faxes Administer Microsoft Exchange and Outlook (2000, 2003, 2007) Setup Routers (wired, wireless, access points) and Switches Worked to simplify our users remote IT needs (Symantec VPN, RAS, Remote Apps) Diagnose and remove virus and malware from infected PCs Experienced Windows OS troubleshooting (Windows 2K, XP, Vista, 7); Create and troubleshoot login scripts and batch files Maintain and build PC/laptop Images Make and organize orders through CDW Diagnose and replace bad hardware Setup Mobile Phone's to receive e-mail via BES, OWA, Active Sync Setup and troubleshoot video conferencing software Maintain and update documentation on builds and troubleshooting Willingness to work overtime if needed Administer Web Filtering Policy Built Windows Terminal Server 2008, setup TS web access Show less



LME Services

• Field Service Tech

  • Jan 1999 - Jan 2005

  Update operating systems and Application on site Reload operating systems and Application on problem PC's Configure user desktops, software packages Install Symantec Anti-virus, Microsoft Office Setup printers and install them on PC's Ran cabling and punched down data and voice drops Update operating systems and Application on site Reload operating systems and Application on problem PC's Configure user desktops, software packages Install Symantec Anti-virus, Microsoft Office Setup printers and install them on PC's Ran cabling and punched down data and voice drops