Experience

UNILOG Liban SAL

• Lebanon
• Information Technology & Services
• 1 - 100 Employee

• Analyst programmer

  • Dec 2022 - Present

  • Assure accuracy of supporting documentation. • Dealing with multi-company, multi-legislation and multi-currency. • Collect information, analyze requirements and solve customers' problems. • In charge of service requests, incidents, routine tasks. • Defining, testing, analyzing incidents. • Testing solutions to make sure they meet customers' requirements. • Gather and analyze data in order to understand problems and address them proactively. • Verify accuracy and sort information to prepare source data for computer entry. • Review data for deficiencies or errors, correct any incompatibilities and check the output. • Plan, organize and carry out workload priorities to ensure smooth and timely coordination. • Communicate effectively with clients. • Communicate with Manager and/or Director on work status and client issues that arise. Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Insurance Sales Representative

  • Apr 2021 - Present

  • Research and source potential clients and build long-term relationships with them.• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products.• Advise clients on the insurance policies that best suit their needs.• Explain benefits and risks of the policy.• Deliver approved policies to new clients.• Maintain client records.

• Detergent Sales Representative

  • Apr 2021 - Dec 2022

  • Analyze sales tracking and reports on potential markets.• Analyze customers’ needs.• Analyze competitive activities.• Visiting clients and potential clients to evaluate needs or promote products and services.• Provide customers with information about the products.• Maintain and create positive business and customer relations.• Maintaining client records.• Answering client questions about credit terms, products, prices and availability.



Global Technology Solutions

• Telecommunications
• 1 - 100 Employee

• Application Consultant

  • Jun 2022 - Jul 2022

  • Collect information, analyze requirements and solve customers’ problems. • Provide advice and training for customers. • Resolve data integrity issues. • Provide implementation and functional consultancy services. • Prepare and test functional specifications. • Manage and develop customer relationships and perceptions to achieve mutual goals. • Collect information, analyze requirements and solve customers’ problems. • Provide advice and training for customers. • Resolve data integrity issues. • Provide implementation and functional consultancy services. • Prepare and test functional specifications. • Manage and develop customer relationships and perceptions to achieve mutual goals.



HiCart.com

• Lebanon
• Technology, Information and Internet
• 1 - 100 Employee

• Accountant

  • Apr 2021 - May 2022

  • Compile, verify accuracy and sort information to prepare source data for computer entry. • Review data for deficiencies or errors, correct any incompatibilities and check the output. • Negotiate the terms of business deals and moves with merchants. • Correspond with vendors as appropriate. • Assure accuracy of supporting documentation. • Monitor and manage accounts payable systems. • Plan, organize and carry out workload priorities to ensure smooth and timely coordination. • Communicate effectively with clients. • Contribute to a strong client relationship through positive interactions with client personnel. • Communicate with Manager and/or Director on work status and client issues that arise. Show less



Drugstore mini-mart

• Order Analyst

  • Oct 2020 - Mar 2021

  • Acknowledge customers’ orders. • Ensure the correct quantity of items needed. • Monitor the adequacy of warehouse inventories. • Coordinate with customers for their order placements. • Gather and analyze data in order to understand problems and address them proactively. • Communicate with management team regularly. • Conduct stock analyses. • Acknowledge customers’ orders. • Ensure the correct quantity of items needed. • Monitor the adequacy of warehouse inventories. • Coordinate with customers for their order placements. • Gather and analyze data in order to understand problems and address them proactively. • Communicate with management team regularly. • Conduct stock analyses.


At Man'ouch
• Australia
• Restaurants
• Waiter, Operator & Cashier

  • Jan 2018 - Oct 2020

Game station – Online Gaming Lounge
• Receptionist & Cashier

  • Jan 2018 - Feb 2019

Faqra, Cat&Mouth, Carré Sucré, Catemark, Staffgate
• Head Waiter

  • Jan 2014 - Jan 2018

Fitness Zone
• Salesperson

  • Mar 2017 - Sep 2017