Commercial Senior Asset Manager

• Jan 2021 - Present

Leasing & Sales Consultant

• Jan 2017 - Jun 2021

Accomplished Real Estate Leasing & Sales Associate with a proven track record. Able to generate new business through aggressive prospecting and networking. Successful in closing business, working with owners and building management, developing long term relationships with clients, landlords, residents and vendors. • Interview clients to determine their precise wants, needs, budget and geographic limitations. • Prepare and proof-read real estate documents, from leases to closing contracts. • Organize and oversee open houses. Complete all aspects of move-in inspections. • Represent landlords who own multiple properties and need to keep a consistent occupation rate. • Participate in active marketing initiatives, monitor and update all media websites daily and attend industry events. Show less

Leasing Manager

• Apr 2016 - Jan 2017

Independently managed 62 multi-family residential town homes across 4 locations within Broward County with rental rates ranging between $2,000 to $2,400 per month. Directed all aspects of property management including leasing, rent collections, projects/renovations, maintenance, inspections, vendor oversight and marketing, for all luxury, economical and vacation rentals/units. Ensured that all vendors, such as landscapers, plumbers, general contractors and painters effectively serviced units in a timely manner. Drove adherence to lease provisions, parking agreements and community policies. • Promoted vacant properties, qualified traffic, worked with prospective residents and screened each application • Created and administered all lease agreements • Filled 95% of vacancies within 15 days through working with vendors to quickly service vacated units; reviewed each vendor’s work and enhanced curb appeal • Improved timely rental payments from 25% to 95% without a single eviction while maintaining the occupancy rate • Reduced landscaping costs by 20% through minimizing grounds-keeping services during the off-season • Supervised all move-in and move-out property inspections • Managed bookkeeping duties including accounts receivable and payable • Utilized Property Boulevard, property management software Show less

Leasing Manager for the Florida Market

• Jan 2015 - Apr 2016

Leased a portfolio of over 2,000 single family homes for this Georgia-based property management company with rental ranges averaging $1,200 to $5,500 per month. Recruited and managed leasing agents (onsite & external) along with support staff across three South Florida field offices. Traveled on a bi-monthly basis to the Georgia headquarters and presented updates to Senior Management. Directed leasing, applications, project management, vendors, customer service, reputation management along with unit inspections.• Met or exceeded all monthly occupancy goals through retaining residents and delivering prompt service • Enhanced Havenbrook’s Online/Social media reputation through providing prompt service as well as engaging with unhappy tenants to resolve concerns; improved Google Rating from 1.6 to 3.3/5.0• Worked with the BBB to resolve tenant concerns and improve Havenbrook’s reputation • Established a self-service office portal to replace paper leasing applications • Partnered with the Director of Leasing to define incentives, leasing requirements and each community’s target demographic (e.g. credit score and income level)• Worked with Underwriting to establish renter-friendly leasing requirements (e.g. deposits & renewals terms) as well as troubleshoot application issues • Recruited agents (onsite & external) through 3rd party vendors and brokerage firms• Updated the MLS and provided customer service to all third-party realtors• Worked with the Due Diligence team, In-House construction and Project Managers to assure delivery of homes • Utilized Yardi Voyager Show less

Market (Asset) Manager

• Oct 2013 - Jan 2015

Managed a portfolio of more than 2,000 single family homes for the Florida market. Directed teams upward of 59 employees or more, including property managers and support staff across 3 field offices. Collaborated with Senior Management (CEO & CFO), HR, IT and corporate teams daily. Worked with on-site property managers to ensure the delivery of service through leasing, sales, directing rent collections, maintenance, asset protection, compliance and HR. Evaluated the performance of all market-based team members. Developed and managed relationships with vendors along with each local market’s Government Housing Authority. Conducted weekly conference calls to review the effectiveness of market strategies and year-to-date performance. Coordinated with law enforcement agencies to reduce fraud, prevent theft and minimize property destruction. Managed Change of Ownership & RTAs for Section 8 transfers. Collected Section 8 rents and logged violations. Filed tax receipts with municipalities to avoid fines. Ensured that leases were on file and code enforcement was upheld. Utilized Yardi Voyager► Opened 3 satellite offices, Boynton Beach in 2013, Fort Myers in 2014 and Hollywood in 2014 ► Worked with Homeland Security to resolve a squatter issue stemming from fraudulent activity ► Improved KPIs including Days on Market, Leased Inventory, Renewals and Occupancy Rate Show less

Leasing & Marketing Consultant / Property Manager

• Aug 2003 - Sep 2013

Managed a portfolio of condominiums, single family homes and townhouses located in Ft. Lauderdale, Oakland Park and Middle River Terrace with rental ranges averaging $1,100 to $2,000 per month. • Directed operations including maintenance upkeep, applications, screening and rent collections • Handled bookkeeping and finances • Resolved tenant concerns and issues • Oversaw all property repairs and improvements • Worked with outside council on all evections procedures / Utilize OneSite-RealPage Show less