Joe Chan
Operations Manager at Kwai Fung Hin Art Gallery- Claim this Profile
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Experience
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Kwai Fung Hin Art Gallery
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Hong Kong
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Retail Art Supplies
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1 - 100 Employee
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Operations Manager
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Oct 2021 - Present
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Sotheby's
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Real Estate
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Manager, Property Collection
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Mar 2019 - Aug 2021
• Maintain attentive and high standard of client service, both internally and externally• Ensure all policies and procedures regarding security, handling, movement and storage of property are adhered at all time• Supervise art handlers to perform art handling duties• Exceptional care in handling, movement, storage and packing of property, maintain high level of security and follow health and safety regulations• Coordinate the appropriate packing of property for shipments in conjunction with shipping• Ensure accurate checking, condition reporting, labelling and locating of property• Report all incidents, accidents, damages losses to all relevant parties Show less
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Assistant Manager, Property Collection
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Mar 2018 - Feb 2019
• Manage and prioritize 5F work duties• Close supervision and support of junior team members• Support all aspects of other 5F activities and events• Respond to internal & external enquiries and requests in related to property collection and outbound activities• Provide guidance and support to art handlers for preparation of sales for exhibitions• Provide high standard of client service for both internally and externally
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Property Collection Supervisor
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Mar 2015 - Feb 2018
• Investigate and follow up operational issues/ customer requests and execute action plans to improve • Manage local collections and deliveries• Build relationships with client, local shippers and agent• Ensure our warehouse and safe have an updated inventory report• Provide job training for new join staff• Supervise warehouse staff to comply with all security, safety, logistics rules and company policies• Work closely with other departments in processing warehouse daily enquiries and problems Show less
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Assistant Registrar/Art Handler
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Mar 2013 - Feb 2015
• Follow-up installation and dismantling of exhibitions• Organize local and international deliveries, release, and documentation related• Take pictures, inspect artworks and conduct condition reports• Update artwork locations and applicable information in SAP system, maintain inventory records
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Floater
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Mar 2012 - Feb 2013
• Handle annual stock take and periodic cycle count• Receives inbound shipments • Prepare property and related document for client collection• Helps other team members when needed and/or required
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Education
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San Diego State University
Bachelor of Arts - BA, Economics