Chief Operating Officer

• Jan 2018 - Present

SVP, Regional Security Manager

• Jul 2012 - Mar 2020

•Responsible for the management and administration of employment eligibility screening.•Ensures consistent application of professional best practices and established policies and procedures in administering the overall investigation programs. •Reviews, assigns, and monitors investigative case loads. •Plans and organizes resources to achieve the group's goals and objectives. •Coordinates the identification and reporting of significant issues and develops recommendations to senior management to mitigate losses or exposure. •Maintains close business relationships with all business partners; ensures service level agreements are clearly defined and proper controls in place to maintain compliance; ensures significant investigative issues and/or trends are effectively communicated and acted upon.•Directly supports Background Screening Investigations through management of non-core investigative functions for the Employment Eligibility Screening and Due Diligence Investigation programs. •Manages team responsible for: creating and sending FCRA/adverse action correspondence, handling complex escalations/disputes, regulatory related processes (i.e. Dodd Frank, FCRA, etc.), employee fingerprint background check-rescreening efforts, background screening inquiries from Staffing/HR (helpdesk – ASI, Criminal and Credit), and supporting technology development efforts. •Responsibilities also include: implementing necessary oversight and controls to ensure regulatory and bank policy/SLA compliance for support functions performed and managing various special projects in support of the broader BSI and/or enterprise related goals. Show less

Regional Threat Manager

• Jul 2012 - Feb 2015

•Strategically mitigate the risk of violence for a large geographic area•Plan and execute solutions to highly complex problems with long range impact•Provide education, awareness, implementation and incident response for perspective area of responsibility •Actively supports members of Life Safety, Technical Security, Physical security, and intelligence Analysis•Ensures consistency within the Threat Management Program within perspective area of responsibility•Diligently identifies and escalates significant issues and recommendations to senior leadership•Manage segments of complex major projects•Assist with compliance with Federal Bank Protection Act and other applicable federal, state, and local law, regulations, and ordinance•Develops, maintains effective, active working relationship with primary clients, strategic business partners, and team members and actively fosters an environment of teamwork Show less

Lieutenant

• Jan 2000 - Jul 2012

•Strategically directed daily operations in a fast-paced, time sensitive law enforcement environment, ensuring the highest standards of responsiveness to emergency and/or criminal situations. •Provide leadership and direction to law enforcement personnel in the execution of daily roles and utilize solid coaching and mentoring skills to develop high performance, goal focused teams. •Seamlessly manage operational functions including resource planning, shift assignment planning, call scheduling, reporting, staff training and development, confidential documentation, and report approval. •Serve as the Criminal investigation Lieutenant, skillfully leading complex criminal investigations in cases of homicide, suicide, sexual assault, child abuse, burglary, and traffic accidents among others. •Utilize proven critical thinking skills to preserve evidence, take detailed eye witness reports, minimize the risk to forensic material, conduct investigations, and prepare comprehensive follow up reports. •Merge vast law enforcement experience with superior communication skills to conduct interviews with suspects, victims, and witnesses, collating relevant information in a professional and effective manner. •Plan and execute an extensive program of staff training, utilizing proven field training and mentoring experience to rebuild the team, improving internal collaboration, cooperation, and team work. •Conduct complex internal affairs investigations, ensuring the highest levels of confidentiality and professionalism within the internal department to determine accurate and relevant information. •Manage the daily operation of the SWAT team from 2007 to present, providing leadership to SWAT team members during challenging emergency response and crisis situations. •Functioned as a Range Sergeant with responsibility for coordinating Range Sergeant qualifications and firearm training, improving the standard of department officers in firearms use and safety compliance. Show less