Experience

Fadel Group

• United Arab Emirates
• Paper and Forest Product Manufacturing
• 1 - 100 Employee

• Administrative Manager at Intersource International DMCC

  • Nov 2020 - Present

• Operations Supervisor at Omnicolor S.A.L.

  • Jan 2018 - Nov 2020

  Supervisor for overseeing all Warehousing and Administrative and Supply Chain operations of Omnicolor S.A.L. part of Fadel Group. In addition to providing customer support, and acting as a representative to the shared services departments of the company head-office.

• Administrative and Supply Chain Supervisor at Omnicolor S.A.L.

  • Oct 2013 - Dec 2017

  - Searching for new suppliers, negotiating prices and placing orders.- Negotiating and Booking shipments with related agencies.- Handling all documents related to purchases [PI, CI, PL, BL, CO, Euro1, and insurance]Coordinating with concerned clearing agent for clearance of goods.- Supervising the warehouse processes including unloading containers, monthly and yearly inventory, and data entry accuracy.- Managing the logistics and the sales team.- Searching and Meeting with key accounts.- Revising clients' account, dues, and giving approvals over their ceiling limits- Monitoring closely the collection of receivables.- Preparing and monitoring yearly budget.- Handling claims received from clients.- Preparing monthly MOM with the CEO and the team and discussing sales reports and budgets, targets and achievements, new plans, new items and potential clients.



BLOM BANK s.a.l.

• Lebanon
• Banking
• 700 & Above Employee

• Customer Service and Retail Officer

  • Oct 2010 - Sep 2013

  - Receive and respond to customer service account inquiries on account balances, transaction details, statement and fees and charges. - Open new accounts/ Closing accounts - Alterations to existing savings and check accounts - Inquiries for home, car, and personal loans - Handling cash transactions and cash balancing - Overseas transfers - Set up periodical payment authorities on accounts - Promote bank products and services - Identify customer needs - Refer customers to appropriate banking services and representatives - Responsible for collection of unpaid due bills



Fadel Group

• United Arab Emirates
• Paper and Forest Product Manufacturing
• 1 - 100 Employee

• Regional Sales Manager

  • Oct 2009 - Aug 2010

  - Market study- Visiting regular and new clients- Placing new orders- Monitoring sales and collection

• Regional Sales Manager

  • Jan 2008 - Oct 2009

  - Market study- Visiting regular and new clients and placing new orders- Responsible for sales team and accounting department- Responsible for the warehouse and stock count and deliveries- Monitoring sales and collection



BLOM BANK s.a.l.

• Lebanon
• Banking
• 700 & Above Employee

• Teller

  • Dec 2006 - Nov 2007

  - Teller: cash and checks transactions - Telemarketing Officer: selling retails products - Retail Officer: car loan officer - Call Center Officer: receiving calls from clients and handle them to right person - Teller: cash and checks transactions - Telemarketing Officer: selling retails products - Retail Officer: car loan officer - Call Center Officer: receiving calls from clients and handle them to right person