Joseph Hirsch
Technical Support Engineer II at Pax8- Claim this Profile
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Topline Score
Bio
Credentials
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A+
CompTIA -
Net+
CompTIA
Experience
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Pax8
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Engineer II
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Oct 2020 - Present
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Service Desk Administrator
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Oct 2019 - Present
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Service Desk Administrator
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Oct 2019 - Present
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T-Mobile
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United States
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Telecommunications
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700 & Above Employee
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Technical Support Tier 2
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Jan 2012 - Present
Customer Support, Technical Support, keeping up with new technology, explaining technical issues in easy to understand terms, quick thinking, troubleshooting, data entry, training new employees Customer Support, Technical Support, keeping up with new technology, explaining technical issues in easy to understand terms, quick thinking, troubleshooting, data entry, training new employees
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Quantum
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Assembler 1
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Dec 2010 - Nov 2011
Mechanical assembly of data storage systems using hand and power tools, participate in clean-up and packaging of systems and drives for shipment Mechanical assembly of data storage systems using hand and power tools, participate in clean-up and packaging of systems and drives for shipment
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Barista
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Sep 2010 - Oct 2010
Writing instruction manuals, making drinks, making sandwiches, general cooking, customer service, cash register, closing out the drawer, closing duties, general cleaning, Writing instruction manuals, making drinks, making sandwiches, general cooking, customer service, cash register, closing out the drawer, closing duties, general cleaning,
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Education
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Intellitec
Associates, IT