Joe Hayes
Senior Interface Analyst at MOSES CONE HEALTH SYSTEM- Claim this Profile
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Kim Bost
My pharmacy used Visual Pharmacy software that was developed by Joe and his team. Joe was very responsive and attentive to my thoughts/ideas for software changes that would improve pharmacy workflow and efficiency. If the change could be developed and implemented, he was willing to get it done. He would work tirelessly to make the software product the best it could be. He truly wanted the software to improve pharmacy operations and valued customer input regarding that goal. His excellent work ethic and great customer service skills were evident in our many visits and conversations. He set the bar higher for me and my entire pharmacy staff as it relates to our expectations for pharmacy software customer service and software customization.
Ken Schurr
It is my pleasure to recommend Joe Hayes who I have known for thirty one years. In 1986 when the personal computer was in its infancy, we started a company named Liberty Drug Systems and applied the computer to the process of keeping track of prescriptions in the drug store. Joe came on board as the programmer and together we grew the company to be a major supplier with a customer base of 200 independent drug stores in just 10 years. During that time Joe was responsible for managing the programmers, directing the software development and supervising the installations. Also during that period we developed and installed software to handle Point-Of-Sale for the front of the drug store and Third Party Billing or the payment of prescriptions by Insurance companies. We also developed the software to handle prescription processing in Nursing Homes. In 1995 our successful company was purchased by Amerisourse, a major drug wholesaler. After a few years Amerisource decided to get out of the computer business and sold the division. Joe went with the new owners and I retired. As you can see in Joe’s employment history, he has a wide range of experience in the development of computer applications, project management, customer support and managing employees. Joe would be a great asset to any company and has my highest recommendation. Sincerely, Ken Schurr President – Liberty Drug Systems
Kim Bost
My pharmacy used Visual Pharmacy software that was developed by Joe and his team. Joe was very responsive and attentive to my thoughts/ideas for software changes that would improve pharmacy workflow and efficiency. If the change could be developed and implemented, he was willing to get it done. He would work tirelessly to make the software product the best it could be. He truly wanted the software to improve pharmacy operations and valued customer input regarding that goal. His excellent work ethic and great customer service skills were evident in our many visits and conversations. He set the bar higher for me and my entire pharmacy staff as it relates to our expectations for pharmacy software customer service and software customization.
Ken Schurr
It is my pleasure to recommend Joe Hayes who I have known for thirty one years. In 1986 when the personal computer was in its infancy, we started a company named Liberty Drug Systems and applied the computer to the process of keeping track of prescriptions in the drug store. Joe came on board as the programmer and together we grew the company to be a major supplier with a customer base of 200 independent drug stores in just 10 years. During that time Joe was responsible for managing the programmers, directing the software development and supervising the installations. Also during that period we developed and installed software to handle Point-Of-Sale for the front of the drug store and Third Party Billing or the payment of prescriptions by Insurance companies. We also developed the software to handle prescription processing in Nursing Homes. In 1995 our successful company was purchased by Amerisourse, a major drug wholesaler. After a few years Amerisource decided to get out of the computer business and sold the division. Joe went with the new owners and I retired. As you can see in Joe’s employment history, he has a wide range of experience in the development of computer applications, project management, customer support and managing employees. Joe would be a great asset to any company and has my highest recommendation. Sincerely, Ken Schurr President – Liberty Drug Systems
Kim Bost
My pharmacy used Visual Pharmacy software that was developed by Joe and his team. Joe was very responsive and attentive to my thoughts/ideas for software changes that would improve pharmacy workflow and efficiency. If the change could be developed and implemented, he was willing to get it done. He would work tirelessly to make the software product the best it could be. He truly wanted the software to improve pharmacy operations and valued customer input regarding that goal. His excellent work ethic and great customer service skills were evident in our many visits and conversations. He set the bar higher for me and my entire pharmacy staff as it relates to our expectations for pharmacy software customer service and software customization.
Ken Schurr
It is my pleasure to recommend Joe Hayes who I have known for thirty one years. In 1986 when the personal computer was in its infancy, we started a company named Liberty Drug Systems and applied the computer to the process of keeping track of prescriptions in the drug store. Joe came on board as the programmer and together we grew the company to be a major supplier with a customer base of 200 independent drug stores in just 10 years. During that time Joe was responsible for managing the programmers, directing the software development and supervising the installations. Also during that period we developed and installed software to handle Point-Of-Sale for the front of the drug store and Third Party Billing or the payment of prescriptions by Insurance companies. We also developed the software to handle prescription processing in Nursing Homes. In 1995 our successful company was purchased by Amerisourse, a major drug wholesaler. After a few years Amerisource decided to get out of the computer business and sold the division. Joe went with the new owners and I retired. As you can see in Joe’s employment history, he has a wide range of experience in the development of computer applications, project management, customer support and managing employees. Joe would be a great asset to any company and has my highest recommendation. Sincerely, Ken Schurr President – Liberty Drug Systems
Kim Bost
My pharmacy used Visual Pharmacy software that was developed by Joe and his team. Joe was very responsive and attentive to my thoughts/ideas for software changes that would improve pharmacy workflow and efficiency. If the change could be developed and implemented, he was willing to get it done. He would work tirelessly to make the software product the best it could be. He truly wanted the software to improve pharmacy operations and valued customer input regarding that goal. His excellent work ethic and great customer service skills were evident in our many visits and conversations. He set the bar higher for me and my entire pharmacy staff as it relates to our expectations for pharmacy software customer service and software customization.
Ken Schurr
It is my pleasure to recommend Joe Hayes who I have known for thirty one years. In 1986 when the personal computer was in its infancy, we started a company named Liberty Drug Systems and applied the computer to the process of keeping track of prescriptions in the drug store. Joe came on board as the programmer and together we grew the company to be a major supplier with a customer base of 200 independent drug stores in just 10 years. During that time Joe was responsible for managing the programmers, directing the software development and supervising the installations. Also during that period we developed and installed software to handle Point-Of-Sale for the front of the drug store and Third Party Billing or the payment of prescriptions by Insurance companies. We also developed the software to handle prescription processing in Nursing Homes. In 1995 our successful company was purchased by Amerisourse, a major drug wholesaler. After a few years Amerisource decided to get out of the computer business and sold the division. Joe went with the new owners and I retired. As you can see in Joe’s employment history, he has a wide range of experience in the development of computer applications, project management, customer support and managing employees. Joe would be a great asset to any company and has my highest recommendation. Sincerely, Ken Schurr President – Liberty Drug Systems
Credentials
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Bridges Interface
EpicAug, 2018- Oct, 2024 -
First Look: Java 9
Lynda.comFeb, 2018- Oct, 2024 -
Installing and Running WordPress: WAMP
Lynda.comFeb, 2018- Oct, 2024 -
Java: Data Structures
Lynda.comFeb, 2018- Oct, 2024 -
Transitioning from Waterfall to Agile Project Management
Lynda.comFeb, 2018- Oct, 2024 -
Computer Science Principles Lab: Java
Lynda.comJan, 2018- Oct, 2024 -
Learning Java
Lynda.comJan, 2018- Oct, 2024 -
Learning Java Applications
Lynda.comJan, 2018- Oct, 2024
Experience
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MOSES CONE HEALTH SYSTEM
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Senior Interface Analyst
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Mar 2020 - Present
Interface analysis, design & development for complex integration projects including high proficiency in utilization of the Cloverleaf interface engine and IRIS for Health Integration SuiteHigh-level proficiency in Epic Bridges configuration of interfaces (with preference for ADT and Scheduling), error management solution and alerting protocolsInter-disciplinary knowledge of Epic modules and their basic workflows to maintain quality testing standardsTechnical skills in Sharepoint configuration, ServiceNow, Microsoft products (Word, Excel, OneNote)Maintains and recommends team standards and procedures for interface change management, including peer reviewMentorship of junior interface team members with regards to scripting and troubleshooting interface issues as well as design and oversight of recovery steps.Gatekeeper for any changes or modifications of Integration, HL7 or ETL.Reports to Lead and Manager, performing and managing day to day analytical and technical activities, including providing integrations architecture/communication design, interface definition, message definition and translation, testing and maintenance.Utilizes best practices in the accomplishment of duties. Maintains close communications with Lead and Manager and provides status updates on a regular basis. Show less
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Interface Analyst
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Apr 2018 - Mar 2020
Ensure that data flows from Epic to the PHA. This includes setting up triggers in Epic, diagnosing communication problems, and helping identify and resolve message formatting issues.Support the interface implementation process by documenting workflows and designing the interface data flow.Support live interfaces by responding to errors and issues.Work with system administrators and users to make sure the interfaces are meeting your organization's needs.Manages interface message traffic to ensure that all interface messages reach the correct destination in the correct format and in a timely fashion.Understands and applies the HL7 standard.Routes and edits interface messages based on downstream system requirements Show less
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Lagniappe Pharmacy Services
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United States
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Software Development
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1 - 100 Employee
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Visual Platform Lead
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Aug 2011 - Apr 2018
Design and administer projects for developers to acquire an accurate solution for the life cycle of pharmacy and point of sale projects Establish initial project design and specifications, prioritize projects, schedule and report weekly project status to Executive IT Steering Committee Consult directly with Vice President of Information Technology and consistently collaborate with Business Analyst and Program Management to develop solutions Chaired as Primary Resource for application development for our products Correspond with Customer Support Managers, Customer Relations Managers, Customer Support and customers to resolve any issues Spearhead initial setup and testing of software updates, operating systems, and third party controls. Validate and build releases for Quality Assurance while maintaining version control Hire and Evaluate Developers Show less
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Healthcare Computer Corp
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United States
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IT Services and IT Consulting
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Director Of Operations
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Oct 1997 - Aug 2011
Managed Software Development, Customer Support, Field Service, Sales and Training. Oversaw PCI Compliance for Credit Cards Authorizations Implemented and supported Frequent Shopper Programs Responsible for compliance for all Federal and State Requirements NCPDP D.0 compliance for insurance billing Surescripts Certification(s) for electronic prescriptions to and from physician to pharmacy Pioneered interface to Parata Robotic Pill Dispensing Prescription Systems Interfaced to IVR (Interactive Voice Recognition) Systems Automated 340B Pricing Spearheaded Datawarehouse Projects Collaborated with MediSpan to attain required results Show less
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Americsource Bergen
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United States
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Consumer Services
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1 - 100 Employee
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Software Developer
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May 1995 - Oct 1997
Designed and developed code in FoxPro and transitioned legacy applications into FoxPro Interfaced to third party accounts payable packages Standardized EDI Inventory Ordering Redesigned Account Receivable Module Developed Short Term Care Nursing Home Module Designed and programmed custom labels Designed and developed code in FoxPro and transitioned legacy applications into FoxPro Interfaced to third party accounts payable packages Standardized EDI Inventory Ordering Redesigned Account Receivable Module Developed Short Term Care Nursing Home Module Designed and programmed custom labels
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Computer Technician / Software Developer
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Mar 1986 - May 1995
Worked with small privately owned company with only 32 clients and was instrumental in building the company to be acquired by Fortune 500 Company Developed applications in FoxPro Migrated legacy applications from dBase to FoxPro Built computers per specifications and installed at customer sites Installed hardware upgrades and performed field service calls Trained new customers to utilize application software Maintained excellent customer support that positioned the company for purchase Responsible for Inventory Control and Accounts Receivables for the company Show less
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Education
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1982 - 1986
Randolph Community College
Associate's degree, Computer/Information Technology Administration and Management
Community
