Jody Engelhardt
Channel Support Supervisor at Doosan Portable Power- Claim this Profile
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Bio
Joseph Serigano
Jody is a positive and upbeat results oriented manager. She has strong interpersonal skills, an extensive personal network and has experience in sales and marketing. But most importantly her ethics and work experience empowers higher -performance in the sales teams!
Trayson Mathias
I have had the opportunity to work with Jody and she is able to stay organized while balancing the various tasks involved with her job function. Jody is willing to 'go the extra mile' for the customer and is a valuable asset to her team. Jody is very professional and is always willing to learn efficient ways to benefit the company.
Joseph Serigano
Jody is a positive and upbeat results oriented manager. She has strong interpersonal skills, an extensive personal network and has experience in sales and marketing. But most importantly her ethics and work experience empowers higher -performance in the sales teams!
Trayson Mathias
I have had the opportunity to work with Jody and she is able to stay organized while balancing the various tasks involved with her job function. Jody is willing to 'go the extra mile' for the customer and is a valuable asset to her team. Jody is very professional and is always willing to learn efficient ways to benefit the company.
Joseph Serigano
Jody is a positive and upbeat results oriented manager. She has strong interpersonal skills, an extensive personal network and has experience in sales and marketing. But most importantly her ethics and work experience empowers higher -performance in the sales teams!
Trayson Mathias
I have had the opportunity to work with Jody and she is able to stay organized while balancing the various tasks involved with her job function. Jody is willing to 'go the extra mile' for the customer and is a valuable asset to her team. Jody is very professional and is always willing to learn efficient ways to benefit the company.
Joseph Serigano
Jody is a positive and upbeat results oriented manager. She has strong interpersonal skills, an extensive personal network and has experience in sales and marketing. But most importantly her ethics and work experience empowers higher -performance in the sales teams!
Trayson Mathias
I have had the opportunity to work with Jody and she is able to stay organized while balancing the various tasks involved with her job function. Jody is willing to 'go the extra mile' for the customer and is a valuable asset to her team. Jody is very professional and is always willing to learn efficient ways to benefit the company.
Credentials
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Diversity, Inclusion, and Belonging
LinkedInMay, 2023- Nov, 2024 -
How to Be an Adaptable Employee during Change and Uncertainty
LinkedInMay, 2023- Nov, 2024
Experience
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Doosan Portable Power
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Channel Support Supervisor
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Feb 2009 - Present
Work directly with District Sales Managers, Product Managers, Dealers, Production, Manufacturing, and Logistics to ensure effortless transactions and accurate delivery to dealers. Sales activities to support long range plan initiatives around Channel Optimization, Dealer Development, Re-manufacture & Rental business. Sales support responsible for all dealer agreements, Passport administration, Dealer training and Co-op programs. Aid in establishing performance metrics and evaluating performance. Coordinate, implement and manage training to staff for better performance in day to day tasks. Maintain ISO and SOX procedures/manuals and participate in audits. Show less
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Andersen Corporation
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United States
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Building Materials
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700 & Above Employee
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Initial Quality CSR
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Jun 2007 - Jul 2008
Primary liason for dealers with escualated quality, incorrect order, and delivery issues. Assited in obtaining information to resolve product or service problems by clarifying the complaint, determining the cause, expediting correction and follow up to ensure a timely resolution.
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Customer Service Representative
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Aug 1997 - Jun 2007
Provided sales support, communicated product trends & customer suggestions and concerns. Developed and maintained close working relationships. Direct point of contact for Dealers for answering product and service questions, order entry, quotes, shipping inquiries. Interacted on a daily basis with production, logistics and sales managers to ensure customer requirements were met. Participated as a Company Representative in sales sponsored Dealer Workshops, Product Training, Home Shows, and New Account Training.Assisted in stabilization efforts and on-site branch training during company transitions. Show less
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Community
