Jody Wong

People Operations Lead at Merge
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Cantonese Native or bilingual proficiency
  • English Native or bilingual proficiency

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Steve Levy

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Jody is one of the most outstanding HR professionals I've worked with. Knowledgeable, agile, creative thinker and she simply gets things done. Jody is an outstanding team player and a leader. Jody has experience across all areas of HR and multiple markets: ANZ. UK and the US. I've been very fortunate to have her on my team and see her thrive.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • People Operations Lead
      • Mar 2023 - Present

    • Australia
    • Financial Services
    • 700 & Above Employee
    • Global People Project & Program Manager
      • Jul 2022 - Mar 2023

    • People Partner, International Markets
      • Jun 2021 - Sep 2022

      Key achievements: - Sole People Partner and people contact for Zip’s offices in the UK, Singapore, Mexico, Canada, Middle East and Eastern Europe - M&A People Operations Lead for acquired companies (Twisto, Spotii) - Established PEO solution (Papaya Global) for international workforce - End-to-end employee lifecycle support, employee relations advice and coaching to Regional Managing Directors and senior leadership in Zip’s international markets - Set up the People practice for greenfield markets (Singapore, Canada and Mexico)Recognized as the Zipster of the Year - the people’s choice award. Show less

    • Global People Operations Lead
      • Aug 2019 - Jun 2021

      Key achievements: - Single-handedly built global people operations capability during Zip’s 300 to 800+ growth phase - Introduced a People Service Desk - Implemented BambooHR (HRIS) and Lattice (Performance, Engagement) - Overhauled global compliance policies - Wrote global handbooks and localized policies for all regions - Designed, built and operationalized key processes such as global on-boarding, performance management and off-boarding - Onboarded an entirely new People & Culture team into Zip - Embedded Zip’s first job architecture and compensation framework - Coached and trained all levels of Zip from senior management, line managers, internal P&C team to employees Show less

    • Global Human Resources Manager
      • Jan 2017 - Aug 2019

      Excite Holidays is a Traveltech scale up, headquartered in Sydney with 300+ staff globally. I supported the Global HR Director across Australia, Thailand, Greece, NZ and UK in a global generalist role. Here I owned end to end recruitment, all parts of the employee lifecycle, championed benefits and supported the complexities of a global Sales, Engineering and Call Centre teams. Recognized as the Employee of the Year, Rising Star at the Women in Travel Awards and Human Resources Director Magazine. Show less

    • Australia
    • Recreational Facilities
    • 100 - 200 Employee
    • Human Resources Generalist
      • Aug 2013 - Jan 2017

      Luna Park is Sydney’s premier entertainment precinct and historical amusement park. Its workforce is complex and unionized with over 1000+ hourly non-exempt staff and 100+ permanent employees.

    • HR Assistant
      • Aug 2013 - Jan 2017

Education

  • UNSW
    Bachelor of Commerce (B.Com.), Marketing, Services Marketing and Human Resource Management

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