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Bio

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Experience

    • Canada
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Director
      • Jun 2021 - Present
    • General Manager / Operations Manager / SMS Manager
      • Jun 2014 - Sep 2020
    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Coordinator of Flight Operations / SMS Manager
      • Jan 2010 - Jun 2014
    • Manager of International Trip Planning/Dispatch
      • Jan 1992 - Feb 2010

      Developed the initial International Trip Planning department for Skyplan Services reporting directly to the President and CEO of the company, was responsible for staff supervision, training, customer service, sales and marketing, flight dispatch, flight following, permits, and any other flight operational requirements specializing incorporate aircraft and high profile clientele Developed the initial International Trip Planning department for Skyplan Services reporting directly to the President and CEO of the company, was responsible for staff supervision, training, customer service, sales and marketing, flight dispatch, flight following, permits, and any other flight operational requirements specializing incorporate aircraft and high profile clientele

    • Netherlands
    • Building Materials
    • 1 - 100 Employee
    • Flight Dispatcher/Jet Fuel Sales/Training
      • Feb 2001 - Jan 2003

      Was part of the team that initially started the flight operations department at Colt International, was responsible for the International Trip Planning department and eventually was transferred into the jet fuel and flight operations sales department, with a full understanding of contract jet fuel, FBO chains, and customer needs. Customer service and safety is always the number one priority Was part of the team that initially started the flight operations department at Colt International, was responsible for the International Trip Planning department and eventually was transferred into the jet fuel and flight operations sales department, with a full understanding of contract jet fuel, FBO chains, and customer needs. Customer service and safety is always the number one priority

    • Customer Service Representative
      • Jan 1988 - Jan 2002

      Customer service, understanding of the needs and requirements of aircraft in an FBO environment, Account management, safety. Customer service, understanding of the needs and requirements of aircraft in an FBO environment, Account management, safety.

Education

  • Embry-Riddle Aeronautical University
    Machinery and Technical Specialties / Aircraft Specific
    2017 - 2018
  • University of Alberta
    Leadership
    2017 - 2018
  • Beyond Risk Management
  • Calgary Flight Training Centre
  • National Business Aviation Association
  • Solocks

Community

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