Experience

Arctic Fisheries Ltd.

• United States
• Fisheries
• 1 - 100 Employee

• Logistics

  • Apr 2018 - Present

  Buffalo, New York Update incoming/outgoing shipment, inventory and accounting paperwork daily, carefully checking for discrepancies in warehouse information, pick lists, and billing documents Manage inventory control responsibilities for multiples warehouse to include but not limited to receiving, adjusting, and reconciling Set up routing and transportation on outbound orders as well as rate negotiations with multiple carriers Maintain up to date knowledge on product regulations, logistics… Show more Update incoming/outgoing shipment, inventory and accounting paperwork daily, carefully checking for discrepancies in warehouse information, pick lists, and billing documents Manage inventory control responsibilities for multiples warehouse to include but not limited to receiving, adjusting, and reconciling Set up routing and transportation on outbound orders as well as rate negotiations with multiple carriers Maintain up to date knowledge on product regulations, logistics, and transportation needs and changes Show less



United Health Care

• Intake Coordinator

  • Apr 2015 - Apr 2018

  North Tonawanda, New York Confer with callers by telephone to provide information about products or services, update or enter cases and enter relevant medical data Take calls and questions from members and or providers regarding case initiation and status Determine whether authorizations are required for requested services Reference automated job aid tools via computer to research relevant rules, regulations, or procedures



Chatauqua Tapestry

• Family Peer Advocate

  • Aug 2013 - Apr 2015

  Mayville, New York Facilitate family support and focus groups appropriate to familys needs Give peer to peer support in a non-judgmental, culturally sensitive way Inform families about family support services and teach them how to successfully navigate the service delivery system Attend and participate in local meetings for families, such as cross systems, committee on special education, IEP, and 504 meetings



Job Corps

• Residential Advisor

  • Jul 2013 - Dec 2013

  Cassadaga, New York Demonstrates on-going commitment to preparing young people for the workforce by modeling, mentoring and monitoring excellence in the eight Career Success Standards of Job Corps Provides informal counseling related to stress management, personal problems, emergency or home situations, etc., with students, and provides insight into responsible behavior and attitudes. Ensures accurate documentation of daily observations of students progress, performance, behavior and emergency… Show more Demonstrates on-going commitment to preparing young people for the workforce by modeling, mentoring and monitoring excellence in the eight Career Success Standards of Job Corps Provides informal counseling related to stress management, personal problems, emergency or home situations, etc., with students, and provides insight into responsible behavior and attitudes. Ensures accurate documentation of daily observations of students progress, performance, behavior and emergency information. Conducts dormitory operations in accordance to Center operating policy and procedures and in accordance with Job Corps Operating Procedures. Show less



College Forms Corp

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2010 - Sep 2012

  Amherst, New York Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Open, sort, and route incoming mail, faxes and email, answer correspondence, and prepare outgoing mail. Complete work schedules, manage calendars, and arrange appointments Establish new standard operating… Show more Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Open, sort, and route incoming mail, faxes and email, answer correspondence, and prepare outgoing mail. Complete work schedules, manage calendars, and arrange appointments Establish new standard operating procedures and documents to increase efficiency Show less



GEICO

• United States
• Insurance
• 700 & Above Employee

• Insurance Specialist

  • Apr 2008 - Sep 2010

  Getzville, New York Modify, update, and process existing policies to reflect any change in amount or type of coverage per customer request. Perform administrative tasks, such as maintaining records and handling policy renewals. Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Organize and work with detailed office records, maintaining files for each policyholder, including policies that… Show more Modify, update, and process existing policies to reflect any change in amount or type of coverage per customer request. Perform administrative tasks, such as maintaining records and handling policy renewals. Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Organize and work with detailed office records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled Show less



Sam's Club

• United States
• Retail
• 300 - 400 Employee

• Lead COS Supervisor

  • Nov 2007 - Apr 2008

  Cheektowaga, NY Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Hire, train, and evaluate 30 plus personnel in sales establishment, coaching, training, evaluate, promoting or firing workers when appropriate. Maintain day to day scheduling for front end associates.

• Inventory Specialist

  • Dec 2004 - Nov 2007

  Bentonville, Arkansas Oversee the replenishment of over 500 Sam's Clubs with multimillion dollar inventory of diamonds Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays. Receive and maintain inventories of materials or supplies necessary to meet production demands. Create and maintain training guidelines to assist and streamline Co-manage vendors with online replenishment process and club… Show more Oversee the replenishment of over 500 Sam's Clubs with multimillion dollar inventory of diamonds Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays. Receive and maintain inventories of materials or supplies necessary to meet production demands. Create and maintain training guidelines to assist and streamline Co-manage vendors with online replenishment process and club request to avoid error or lack of inventory at club levels.

• Supervisor

  • Oct 2003 - Dec 2004

  Fayetteville, Arkansas Hire, train, and evaluate 85 plus personnel in call center, coaching, training, evaluate, promoting or firing workers when appropriate. Supervise the work of customer service associates to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Submit daily and weekly efficiency reports Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Specialist

  • May 1994 - May 1998