Experience

Accelerated Rehabilitation Centers

• United States
• Medical Practices

• Regional Coordinator-North Iowa/Eastern Iowa

  • Nov 2003 - Present

  Interview, hire and train the front office which are called Patient Care Advocates. Assisted in the training and implementing a paperless system for the organization. Answer all questions in regards to insurance, billing and processes. Conduct quarterly meeting for the front office Interview, hire and train the front office which are called Patient Care Advocates. Assisted in the training and implementing a paperless system for the organization. Answer all questions in regards to insurance, billing and processes. Conduct quarterly meeting for the front office



Athletico Physical Therapy

• United States
• Medical Practices

• Regional Service Manager

  • Nov 2003 - Present

  Provide training for newly hired administrative employees; Train and assist with New Hire paperwork; Evaluate policies and procedures adherence through clinic visits; provide solutions for any problems or challenge and communicate issues to appropriate parties. Evaluator and coach for the front office coordinators. Develop and maintain relationships with new physician offices. Provide training for newly hired administrative employees; Train and assist with New Hire paperwork; Evaluate policies and procedures adherence through clinic visits; provide solutions for any problems or challenge and communicate issues to appropriate parties. Evaluator and coach for the front office coordinators. Develop and maintain relationships with new physician offices.

• Patient Experience Manager

  • Nov 2003 - Present


American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• Health Historian/Phlebotomist

  • Feb 2002 - Nov 2003

  Fielded all medical history questions for a potential donor to ensure that they meet the standard guidelines of donating blood. Fielded all medical history questions for a potential donor to ensure that they meet the standard guidelines of donating blood.



Winnebago Industries

• United States
• Manufacturing
• 700 & Above Employee

• Supervisor

  • Jul 1992 - Oct 2001

  Supervised around 40 between the Shipout Shop and Outside Crew that transported motorhomes from one department to another. Monitored and scheduled the delivery of motorhomes to the Transport Company. Interview, hired and trained any new employees. Monitored vacation requests and performed yearly reviews Supervised around 40 between the Shipout Shop and Outside Crew that transported motorhomes from one department to another. Monitored and scheduled the delivery of motorhomes to the Transport Company. Interview, hired and trained any new employees. Monitored vacation requests and performed yearly reviews