Experience

Snap-on Tools

• United States
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Human Resources

  • Jul 2020 - Present



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Human Resources Business Partner

  • 2010 - 2019

  Responsible for day to day HR activities for 2 stores which included employee relations/engagement, administering HRIS, performance management, policies and procedures, recruiting, training and onboarding. Developed the human capital necessary to support the achievement of the financial, compliance and strategic goals of the stores, meeting budgeted labour requirements.

• Human Resource Coordinator

  • 2008 - 2010

  Responsible for the day to day HR administration, communication, record keeping, recruitment and safety procedures. Scheduled, updated and maintained employee files (payroll, retention, compensation and benefits), ensuring accuracy of information. Participated in store meetings to relay any updated HR policies and implemented new initiatives.

• Installed Sales Coordinator

  • 2008 - 2008

  Coordinated and schedule all installations, communication and building relationships with installers, customers and vendors. Assisted and train employees on the Installed Sales Program and order management system.

• Head Cashier

  • 2007 - 2008

  Managed all checkout functions, trained, coached and developed all front-end employees and loaders. Performed opening and closing procedures. Addressed customer issues and provided excellent customer service.



Value Villiage

• United States
• Retail
• 100 - 200 Employee

• Production Manager

  • 2007 - 2007

  Increased sales and profits by overseeing the day-to-day functions of sales floor, the customer and donor experience. Planned and managed operation of the store while maintaining budget and sales target. Increased sales and profits by overseeing the day-to-day functions of sales floor, the customer and donor experience. Planned and managed operation of the store while maintaining budget and sales target.



Value Village

• Operations Manager

  • 2002 - 2006

  Delivered a positive and unforgettable customer/donor experience, training and coaching customer/donor expectations to team members. Maintained sales floor standards of shop-ability, organization and maintenance. Delivered a positive and unforgettable customer/donor experience, training and coaching customer/donor expectations to team members. Maintained sales floor standards of shop-ability, organization and maintenance.



Value Villiage

• United States
• Retail
• 100 - 200 Employee

• Front End Cashier

  • 2000 - 2002