Jodine Milne-Reader

Customer & Employee Experience Strategist at CX Marketing
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Contact Information
us****@****om
(386) 825-5501
Location
Newcastle upon Tyne, United Kingdom, GB
Languages
  • French -
  • German -
Skills

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Credentials

  • Membership Certificate
    The Interaction Design Foundation
    Sep, 2018
    - Nov, 2024
  • Information Architecture
    Akendi Training & Coaching
    Nov, 2017
    - Nov, 2024
  • Interaction Design
    Akendi Training & Coaching
    Nov, 2017
    - Nov, 2024
  • Copywriting for Digital Platforms
    Emarketeers
    Feb, 2014
    - Nov, 2024
  • Customer Experience Strategy Master Course
    Econsultancy
    Sep, 2013
    - Nov, 2024
  • Customer Data Management Master Course
    Econsultancy
    Apr, 2013
    - Nov, 2024
  • IDM Digital Marketing Diploma
    The Institute of Direct and Digital Marketing (IDM)
    Sep, 2011
    - Nov, 2024
  • CIM Postgraduate Diploma
    CIM | The Chartered Institute of Marketing
    Jan, 2004
    - Nov, 2024

Experience

  • CX Marketing
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Customer & Employee Experience Strategist
      • Nov 2014 - Present

      Helping businesses to understand their customers, employees and audiences to produce results-driven design, campaign activity and customer & employee experiences. Specialising in strategic marketing and communications planning, ethnographic research and user-centred thinking application across all marketing channels and platforms.

  • Stagecoach Group Limited
    • United Kingdom
    • Truck Transportation
    • 700 & Above Employee
    • UK Bus Head of Marketing
      • Jun 2012 - Oct 2014

    • Megabus Marketing Manager: UK & Europe
      • Jul 2008 - Jun 2012

    • North East Marketing Manager
      • Jan 2006 - May 2012

  • tremco illbruck group
    • Wholesale Building Materials
    • 100 - 200 Employee
    • Marketing Executive
      • Oct 2004 - Jan 2006

  • Canada Life
    • Canada
    • Insurance
    • 700 & Above Employee
    • Marketing Coordinator
      • Oct 2002 - Sep 2004

  • Swiss Re
    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Marketing Assistant
      • Jun 2000 - Sep 2000

      Summer Placement

  • Chambre de commerce et d'Industrie de Lyon
    • Teaching Assistant
      • Sep 1999 - Jan 2000

      University Placement

  • Swiss Re
    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Translator
      • Jan 1999 - Aug 1999

      University Placement

Education

  • The University of Salford
    Modern Languages and Marketing, French, German and Marketing
    1997 - 2001
  • Sunderland High School
    1990 - 1997

Community

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