Event Manager

• Jul 2018 - Present

Event Coordinator

• Mar 2016 - Jul 2018

Event coordinator for all corporate and golfing oevents at Bowood Hotel, Spa and Golf Resort. Event coordinator for all corporate and golfing oevents at Bowood Hotel, Spa and Golf Resort.

Sales & Operations Executive

• Nov 2015 - Feb 2016

Looking after existing contracts by reviewing their contracts, rates and services and regularly monitoring how the service is working for these clients. Responding to new enquiries which arise organically, and provide quotations and consultancy when required is part of my sales role. Generating new sales opportunities through cold calling relevant companies and suppliers as well as personally contacting targeted clients who would be directly interested in acquiring our security and medical personnel services. I have been a key part in the design of the new website, launched in December; and also look after the website ensuring that images and information are up to date. Within this role I have a responsibility to oversee the operations within the company therefore ensuring that all security jobs are covered with appropriate personnel by the bookings department. I have to communicate accurately within the team as the operations are key to the success of the business; especially when dealing with high profile clients providing close protection security and medical services. Show less

Event Manager

• May 2014 - Nov 2015

I responded to new and existing client enquiries, covering a variety of locations, venues and requirements. Following the enquiry process, I would put together quotes and catering proposals for the client based on their requirements. I was responsible for confirming staff for upcoming events, logistical requirements, carrying out site visits and meeting with clients for tasting opportunities. I managed the sister company of McBaile, Vintage Tea Sets, where I was focused on developing the business and following a project plan to achieve the targets. My role was focused on the event preparation and delivery; however I was also part of the sales team in securing new events and contracts. In 2015, I organised and delivered the hospitality, VIP and crew catering at the Bristol International Balloon Fiesta. This was a great achievement and has allowed me to not only exercise my current skills, but to also develop them to a higher level. I am confident within this role, and at leading a team in order to deliver an event successfully with a high level of service. I am a very positive person who likes to motivate my team, ensuring that we all work well together in order to meet and exceed the client’s expectations. I am resilient on events, intuitive with clients and staff and listen and learn quickly in order to adopt the company’s procedures and operations. Show less

Clubhouse Manager

• Jun 2010 - May 2014

This role involved managing a team, in a busy atmosphere, being responsible for operating the office, clubhouse and restaurant, ensuring that all members of staff were delivering a high standard of service. I led in the organisation of Weddings and all functions; as well as the general running of the business, which involved meeting with clients and suppliers. I was responsible for ensuring that financial accounts were up to date with invoicing, paying suppliers, as well as basic bookkeeping duties, which makes use of my excellent numerical skills as these have to be 100% accurate. I was responsible for managing the staff, creating rotas and being in control of organising the front of house staff at functions. Teamwork was essential in this role to provide excellent customer service in a busy environment. Show less

Receptionist/Call Handler

• Aug 2010 - Sep 2011