Experience

Empathy Lab

• United States
• Software Development
• 100 - 200 Employee

• Project Management

  • Jan 2014 - Present



iPipeline

• United States
• Software Development
• 700 & Above Employee

• Director, Client Services

  • Jan 2010 - Dec 2013



Cigna New Zealand

• Insurance
• 700 & Above Employee

• Program Manager

  • Nov 2008 - Dec 2009

• Program Manager

  • Jan 2008 - Dec 2009

  Program Management - Oversee portfolio of IT projects covering pre sale/service and some post sale and infrastructure implementations. Direct responsibility for development and guidance of project management team.Project Management Process Improvement - Identified and executed several process improvements within the project management department including: change control, enhancement intake process, enhancement project management framework, actual to forecast cost analysis for project managers, release management for project managers, and best practice community alignment for project managers.Business Engagement Improvements - Oversee the creation and implementation of a cohesive engagement process between business partners and project intake department to allow for productive and efficient assessment and prioritization of work efforts. Show less



DVFS/Allianz Life

• Senior Project Manager

  • Jul 1997 - Nov 2008



ALLIANZ LIFE INSURANCE COMPANY/DVFS, INC

• Senior Project Manager

  • Jan 1998 - Jan 2008

  Transition - $8m outsourcing strategy involving multiple projects to transition knowledge, processes and hardware platforms to several vendors (on and off shore). Established/executed projects to transition: Web and Data Services, Infrastructure, Application Development, Application Maintenance Support, and E Commerce. Thorough attention to detail for the successful relocation of a data center. Business Process Re-engineering - Successfully delivered large project that achieved business process re-engineering as part of a $40m enterprise-wide initiative. 85% automation success equating to nearly $1m savings. Methodologies - Spear-headed multiple methodology and best practice processes, allowing for consistent and practical uses across multiple geographical sites Establishing a Project Management Office across multiple sites and server versions. Implementation of a project management methodology to be used for a multi client initiative consisting of over $7m billable revenue. Instituted an effective status and reporting tool used with MS Project and Server to provide intuitive reports (Earned Value, Project Estimation, Resource Status) for executive management and clients. Managed rollout of iterative SDLC process at local campus and in collaboration with parent company. Completed initial research in the prospects of implementing the Agile process. Lead initial implementation and training for local campus in the practices of CMMi, participated in assessment of connection points between parent company and vendors CMMi best practices. Project Delivery - Managed multiple software development projects within a yearly spend budget of $7m, both new product launches and enhancements, new client start up, conversions and internal enhancements, covering several clients. Clients hold over $30b assets under management, with approximately 300k contracts. Show less