Jodie Ratcliffe Chartered MCIPD
Head of HR at Matrix- Claim this Profile
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Bio
Nicky Dzialak
I worked with Jodie for close to 2 years at Avon and can honestly say she is one of the most personable, professional, highly astute and commercial HR leaders I have ever worked with. So full of genuine care and honesty, always with a real passion and drive to learn, understand and give clarity on the people impact balanced with commercial reasoning. Jodie really spends quality time building lasting relationships, understanding intricacies and complex motivating factors, working how to lead and deliver the best win win results with her partners. She's a real advocate in leading and supporting culture change, and she is also highly skilled at embodying both counter roles of cheerleader and challenger, never shying away from giving and inviting authentic feedback to the betterment of herself and anyone and any company she works with. Jodie is also an exceptional coach and I have really gained such valuable support from her personally and professionally over the time we've known each other. It was a true honour to work with Jodie and I know wherever her career journey takes her, she will be a true asset.
Nermin Magued
Jodie was a real business partner, extremely supportive and always listening with a smile. Jodie is extremely professional and always leads with empathy. It was an honour to work and learn from Jodie and wish her all the best in her career.
Nicky Dzialak
I worked with Jodie for close to 2 years at Avon and can honestly say she is one of the most personable, professional, highly astute and commercial HR leaders I have ever worked with. So full of genuine care and honesty, always with a real passion and drive to learn, understand and give clarity on the people impact balanced with commercial reasoning. Jodie really spends quality time building lasting relationships, understanding intricacies and complex motivating factors, working how to lead and deliver the best win win results with her partners. She's a real advocate in leading and supporting culture change, and she is also highly skilled at embodying both counter roles of cheerleader and challenger, never shying away from giving and inviting authentic feedback to the betterment of herself and anyone and any company she works with. Jodie is also an exceptional coach and I have really gained such valuable support from her personally and professionally over the time we've known each other. It was a true honour to work with Jodie and I know wherever her career journey takes her, she will be a true asset.
Nermin Magued
Jodie was a real business partner, extremely supportive and always listening with a smile. Jodie is extremely professional and always leads with empathy. It was an honour to work and learn from Jodie and wish her all the best in her career.
Nicky Dzialak
I worked with Jodie for close to 2 years at Avon and can honestly say she is one of the most personable, professional, highly astute and commercial HR leaders I have ever worked with. So full of genuine care and honesty, always with a real passion and drive to learn, understand and give clarity on the people impact balanced with commercial reasoning. Jodie really spends quality time building lasting relationships, understanding intricacies and complex motivating factors, working how to lead and deliver the best win win results with her partners. She's a real advocate in leading and supporting culture change, and she is also highly skilled at embodying both counter roles of cheerleader and challenger, never shying away from giving and inviting authentic feedback to the betterment of herself and anyone and any company she works with. Jodie is also an exceptional coach and I have really gained such valuable support from her personally and professionally over the time we've known each other. It was a true honour to work with Jodie and I know wherever her career journey takes her, she will be a true asset.
Nermin Magued
Jodie was a real business partner, extremely supportive and always listening with a smile. Jodie is extremely professional and always leads with empathy. It was an honour to work and learn from Jodie and wish her all the best in her career.
Nicky Dzialak
I worked with Jodie for close to 2 years at Avon and can honestly say she is one of the most personable, professional, highly astute and commercial HR leaders I have ever worked with. So full of genuine care and honesty, always with a real passion and drive to learn, understand and give clarity on the people impact balanced with commercial reasoning. Jodie really spends quality time building lasting relationships, understanding intricacies and complex motivating factors, working how to lead and deliver the best win win results with her partners. She's a real advocate in leading and supporting culture change, and she is also highly skilled at embodying both counter roles of cheerleader and challenger, never shying away from giving and inviting authentic feedback to the betterment of herself and anyone and any company she works with. Jodie is also an exceptional coach and I have really gained such valuable support from her personally and professionally over the time we've known each other. It was a true honour to work with Jodie and I know wherever her career journey takes her, she will be a true asset.
Nermin Magued
Jodie was a real business partner, extremely supportive and always listening with a smile. Jodie is extremely professional and always leads with empathy. It was an honour to work and learn from Jodie and wish her all the best in her career.
Credentials
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Supervising First Aid for Mental Health
Nuco Training LtdAug, 2019- Nov, 2024 -
Level 3 Award in Education & Training
Qualsafe AwardsJul, 2019- Nov, 2024
Experience
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Matrix SCM
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Head of HR
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Mar 2023 - Present
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Strong Roots Training Ltd
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Professional Training and Coaching
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First Aid for Mental Health Instructor
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Oct 2019 - Present
I deliver Ofqual regulated First Aid for Mental Health training to organisations. Our training aims to equip learners with the skills and tools to confidently support anyone experiencing a mental health related issue. I deliver Ofqual regulated First Aid for Mental Health training to organisations. Our training aims to equip learners with the skills and tools to confidently support anyone experiencing a mental health related issue.
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Pure Group Services Ltd, Milton Keynes
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United Kingdom
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Facilities Services
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1 - 100 Employee
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HR Manager
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May 2022 - Mar 2023
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Avon
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United Kingdom
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Personal Care Product Manufacturing
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700 & Above Employee
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Global HR Business Partner
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Apr 2015 - May 2022
Partner to Avon's Global Marketing and DigIT teams across EMEA, North America, LATAM and APAC.
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Associate HR Business Partner
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May 2014 - Apr 2015
Partnered across EMEA Supply Chain functions to support employee relations, recruitment and talent development activities.Worked closely with teams to drive and enable culture and engagement programmes and identify opportunities for continuous improvements across people processes.Developed materials and led workshops and training sessions in response to needs of individuals and teams including Development Planning, People insights & Team Building and Stakeholder Management & Influencing.
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iPSL (Intelligent Processing Solutions Limited)
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United Kingdom
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Financial Services
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500 - 600 Employee
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HR Business Partner
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Feb 2013 - May 2014
Worked closely with Managers across several departments to implement company policies, HR initiatives and translate business need into people deliverables Ensured effective and consistent Attendance and Performance Management practices were implemented, communicated and measured, throughout iPSL at all levels of the organisationResponsible for managing all resourcing and recruitment activities across support functions Relationship manager for our Occupational Health provision and responsible for the company wide Wellbeing Agenda
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HR Business Associate
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Feb 2012 - Feb 2013
Partnered across iPSL Head Office support functions, including Project Management, Finance, Risk and Compliance and the Client Relationship Team. Implemented company policies, HR initiatives and translated business needs into people deliverables Ensured effective and consistent Attendance and Performance Management practices were implemented, communicated and measured, throughout iPSL at all levels of the organisationResponsible for managing all resourcing and recruitment activities within the support functions
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HR Advisor
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May 2009 - Jan 2012
Provided support to managers and employees across a 24 hour shifts at nine iPSL sites across UK.Led resource planning and recruitment activities, ensured the integrity of HR policies and procedures, supported complex ER cases, faciltied and coordinated performance management, talent and development programmes.
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MAHLE Powertrain
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Northampton, United Kingdom
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HR Administrator
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Jun 2008 - Dec 2008
6 month FTC prior to adventure travelling in South America. Provided HR administrative support to Northampton HR team at engineering site in Northampton. Responsible for recruitment, induction and onboarding, ensuring employee data was accurate and up to date, managed ER casework and supported various projects being undertaken by the team. 6 month FTC prior to adventure travelling in South America. Provided HR administrative support to Northampton HR team at engineering site in Northampton. Responsible for recruitment, induction and onboarding, ensuring employee data was accurate and up to date, managed ER casework and supported various projects being undertaken by the team.
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Age Concern Cardiff and the Vale of Glamorgan
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Cardiff, United Kingdom
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Recruitment and Development Co-ordinator
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Sep 2005 - Jun 2008
Recruited by Age Concern Cardiff after 3 years as a volunteer with the charity while a student at Cardiff University. New, stand alone role responsible for the end to end volunteer experience with Age Concern in Cardiff and the Vale of Glamorgan. Created all volunteer recruitment materials, developed and delivered training to new volunteers, responsible for ensuring best practice in management of over 400 volunteers across various projects and initiatives. Recruited by Age Concern Cardiff after 3 years as a volunteer with the charity while a student at Cardiff University. New, stand alone role responsible for the end to end volunteer experience with Age Concern in Cardiff and the Vale of Glamorgan. Created all volunteer recruitment materials, developed and delivered training to new volunteers, responsible for ensuring best practice in management of over 400 volunteers across various projects and initiatives.
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Education
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The University of Northampton
PGDip HRM, Human Resources Management -
University of Northampton
Certificate in Professional Management, CIPD -
Cardiff University / Prifysgol Caerdydd
BSc Psychology, 2:1