Experience

Endeavor Communications Corporate

• United States
• Telecommunications
• 1 - 100 Employee

• Vice President of Finance

  • Oct 2021 - Present

  Cloverdale, Indiana

• Vice President of Finance & Customer Service

  • Mar 2019 - Oct 2021

• Senior Manager of Finance

  • Dec 2015 - Mar 2019

• Accounting Manager

  • Dec 2012 - Dec 2015



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Business Account Executive

  • Jul 2012 - Jan 2013

  Mooresville and Crawfordsville Sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses. - Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. - Create and perform face-to-face sales presentations to match Comcast products and services with identified customer needs. - Management of defined territory to include development of local business partnerships and… Show more Sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses. - Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. - Create and perform face-to-face sales presentations to match Comcast products and services with identified customer needs. - Management of defined territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand - Understand all aspects of Comcast's broadband services including all features and functionalities, as well as equipment and installation to facilitate sales efforts. - Achieve and exceed assigned sales and business quality objectives - Maintain sales record keeping and prepare sales and activity reports as required - Adherence to all company standards and business professionalism - Generate business to meet monthly, quarterly and annual objectives - Punctual, regular and consistent attendance - Monitor competitive activity and market conditions, providing feedback and suggestions to management regarding new product additions and deletions. - Participate in trade shows, industry events, customer entertainment activates, sales meetings, training programs, and conferences as directed Show less



Cinergy MetroNet

• Retail Manager

  • May 2011 - Aug 2012

  Managed overall success of retail operations within Lebanon and Greencastle markets Managing remote employees Develops and maintains overall department budget for all associated operational costs Forecasts growth of markets Forecasts growth of residential and business customers Develops strategies to increase customer service satisfaction while minimizing overall cost Develops strategies to increase new sales and up sales to existing customers Create and report… Show more Managed overall success of retail operations within Lebanon and Greencastle markets Managing remote employees Develops and maintains overall department budget for all associated operational costs Forecasts growth of markets Forecasts growth of residential and business customers Develops strategies to increase customer service satisfaction while minimizing overall cost Develops strategies to increase new sales and up sales to existing customers Create and report departmental metrics on monthly basis to highlight success and improvements areas Oversees the overall customer satisfaction

• Retail Store Supervisor

  • Oct 2005 - May 2011

  Managed the Greencastle retail store. Secured orders from existing and/or potential customers visiting the retail office and residential sales appointments Handled customer service inquires with proper follow up Handled first and second escalation Update and maintain sales reports (daily, weekly, and monthly) Managed all outside sales reps Identify networking and marketing opportunities including local festivals and sporting events Troubleshoot internet, cable, phone… Show more Managed the Greencastle retail store. Secured orders from existing and/or potential customers visiting the retail office and residential sales appointments Handled customer service inquires with proper follow up Handled first and second escalation Update and maintain sales reports (daily, weekly, and monthly) Managed all outside sales reps Identify networking and marketing opportunities including local festivals and sporting events Troubleshoot internet, cable, phone issues Conduct in house training



Owen Community Bank

• Senior Staff Accountant

  • Apr 2003 - Oct 2005

  Assist the Corporate Controller in Day to Day Accounting Functions Post Daily Activity and Reconcile Financial Institution Account Balances to the General Ledger Maintain and Update the Schedule of Fixed Assets and Depreciation Work with Internal and External Auditors and Regulators Assist in the Internal and External Financial Reporting Handled Accounts Receivable & Accounts Payable

• Teller Supervisor/Head Teller

  • Jul 2001 - Apr 2003

  Serve as first point of contact for incoming Visitors Perform supervisory duties Performed general office/clerical duties Post withdrawals, deposits and payments Handled incoming inquires Handled mail service Handle accurately large sums of money Open and closed accounts Handled vault cash and coin