Jodie Jamieson
Administrative Assistant at Escape to Freight Island- Claim this Profile
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Bio
Experience
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Administrative Assistant
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May 2022 - Present
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The Banyan Tree
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United States
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Wholesale Import and Export
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Bar Supervisor
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Oct 2021 - Present
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Singer
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Aug 2021 - Present
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People's Energy
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United Kingdom
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Utilities
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1 - 100 Employee
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Complaints Handler
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Dec 2019 - Sep 2021
- Liaising with the Energy Ombudsman and Citizen’s Advice Bureau regarding complaint cases - Collating and tracking complaints data, using excel spreadsheets - Taking complaint escalation cases and working towards resolutions - Additional admin tasks, such as regulatory sign-posting - Offering guidance and support to colleagues, to improve complaint handling - Liaising with the Energy Ombudsman and Citizen’s Advice Bureau regarding complaint cases - Collating and tracking complaints data, using excel spreadsheets - Taking complaint escalation cases and working towards resolutions - Additional admin tasks, such as regulatory sign-posting - Offering guidance and support to colleagues, to improve complaint handling
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Education
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BIMM Institute
Songwriting and Music Business, Music Performance, General -
BIMM Institute