Jodie Cremen
Sr Systems Analyst at Sentek Global- Claim this Profile
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Topline Score
Bio
Credentials
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DVS-G DISN Video Services DISA
Defense Information Services AgencyMar, 2013- Oct, 2024 -
PCVE Polycom Certified Video Engineer
Polycom Inc.Mar, 2013- Oct, 2024 -
Security+ SY0-301
ComptiaFeb, 2012- Oct, 2024 -
Defense Message System Administrator
Department of Defense-US NavyFeb, 2003- Oct, 2024 -
Tactical Support Communications (TSCOMM)
Department of Defense US NavyNov, 2002- Oct, 2024 -
Command Training Team Instructor
Department of Defense US NavyNov, 2000- Oct, 2024 -
Naval Leadership Development Program (NAVLEAD)
Department of Defense US NavyDec, 1998- Oct, 2024
Experience
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Sentek Global
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Computer and Network Security
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1 - 100 Employee
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Sr Systems Analyst
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Jul 2016 - Present
Provided pre/post-event configuration management validation support for all C4I systems onboard designated force level fleet Provided technical analysis support of system SOVT testing, prior to each test event, reducing test overlap while ensuring completeness of systems assessments Provide continuous testing and documentation for process improvement support of SOT planning and execution while providing recommendations for system SOVT team Provided pre-event (DGSIT) systems configuration validation support Traveled when necessary to meet ships force demands, providing system support Clearly and effectively explained technical information to Leadership and others, written and oral Show less
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LPL Financial
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United States
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Financial Services
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700 & Above Employee
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AV Support Analyst
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Oct 2014 - Apr 2016
• Provided LPL Financial executive leadership and staff white glove service producing seem less and uninterrupted video conferences globally, coast to coast, inhouse or remotely • Manage, monitor and provided first fault response to the audio/video infrastructure capacity and performance to ensure continued, uninterrupted operation of its systems and applications consisting of (7) CISCO Telepresence Servers, (2) CISCO VCS, Expressways, Cisco TMS and Call manager, integrated A/V systems Crestron Digital Media control, Biamps, projection systems, displays, cameras, microphones, and AMX audio control panels • Structured cabling includes pulling, terminating and testing all cable and wiring associated with audio/video endpoints • Maintain licensing and software updates on all endpoints (desktop, phones, AV assets) and servers to maintain industry compliance • Provide leadership for technical aspects of implementing activities by internal and external vendors/ resources for large scale Town Halls and conference Hall meetings Show less
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TeleCommunications Systems, Inc
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Camp Leatherneck Afghanistan
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VTC Engineer
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Dec 2012 - Sep 2013
• Audio and Video Support for the Afghanistan Regional Southwest Commanding General and his Staff • Analyze business processes, and develop plans for re-engineering and replacing legacy systems to improve customer productivity, enhance maintainability, and reduce costs • H320/ H323/H245 platforms communication networks (2) Cisco® IPVC Radvison MCU’s and CISCO Gateway’s • Manage, monitor and schedule videoconferences on 2 Bridges • Install, configure and train customers on their Cisco Tandberg and Polycom systems and suites as well as misc AV equipment • Troubleshoot a variety of connection issues with remote sites/ routed and switched networks DISN/AT&T Dedicated and Dial-Up support • Support with the following Hardware: Polycom, CISCO Tandberg, Sharp, Adtran, HP, ADC, Crestron/AMX interface control panels, Crown, Multi-vendor PCs and monitors • Support with the following Remedy Management database, Tier I Tier II Customer Service level support as well as provide weekly tracking and reporting on all projects and bridge activity. • COMSEC and KIV7, KIV7M encryption devices for secure conferences Show less
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Rockwell Collins Inc.
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Camp Leatherneck Afghanistan
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VTC Technician
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Jun 2012 - Dec 2012
• Support for the Afghanistan Regional Southwest Commanding General and his Staff • Aanalyze business processes, and develop plans for re-engineering and replacing legacy systems to improve customer productivity, enhance maintainability, and reduce costs. • H320/ H323/H245 platforms communication networks (2) Cisco® IPVC Radvison MCU’s and CISCO Gateway’s • Manage, monitor and schedule videoconferences on 2 Bridges • Install, configure and train customers on their Tandberg and Polycom systems and suites as well as misc AV equipment • Troubleshoot a variety of connection issues with remote sites/ routed and switched networks DISN/AT&T Dedicated and Dial-Up support • Support with the following Hardware: Polycom, CISCO Tandberg, Sharp, Adtran, HP, ADC, Crestron/AMX interface control panels, Crown, Multi-vendor PCs and monitors • Support with the following Remedy Management database, Tier I Tier II Customer Service level support as well as provide weekly tracking and reporting on all projects and bridge activity. • COMSEC and KIV7, KIV7M encryption devices for secure conferences Show less
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1st Marine Expeditionary Forces
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Camp Pendleton, Calif.
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VTC Technician
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Feb 2010 - Jun 2012
• Supported the Commanding General and his Staff of IMEF • System Administrator of (2) Cisco® IPVC Radvison MCU’s • Manage, monitor and schedule videoconference • Install, configure and train customers on Tandberg and Polycom systems and suites with AMX/RMS control • Troubleshoot a variety of connection issues with remote sites/ routed and switched networks • Protocols H323/H245 platforms • Remedy Management database, Active Directory Support • COMSEC and KIV7 for secure conferences Show less
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Hewlett Packard Enterprise Services
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North Island Naval Base San Diego, CA
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VTC Administrator/ Technician
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Mar 2008 - Jan 2010
• System Administrator of (6 ) Cisco® IPVC Radvison MCU’s and (3) Polycom MGC servers on the NMCI Enterprise International Network • Troubleshoot a variety of connections issues with remote sites with routed and switched networks implemented within NMCI’s large-area network (LAN) • Manage, monitor and schedule video conference • Install, configure and train customers on Cisco Tandberg and Polycom VTC systems • Remedy Management database, Active Directory. COMSEC and KIV7 for secure conferences Show less
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Naval Computer and Telecommunications Station NAB
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North Island Naval Air Base San Diego, CA
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Staff Training Administrator/Defense Message System Helpdesk
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Mar 2006 - Feb 2008
• Manage, develop and administer Training and Certification programs, providing direct personnel support to 3 Departments, 4 Watch Sections and 200 personnel • Qualified and proficient in all Microsoft Office and Outlook products • Command Training Team Facilitator- Conducted 5-120 Personnel Leadership Development classes, 2-35 personnel Advancement Boot Camps and 3-45 personnel Command Indoctrination classes • DMS helpdesk, provided customers with technical assistance, software, hardware and troubleshooting Show less
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USS Boxer LHD4
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Naval Base San Diego, CA
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Special Intelligence (SI) Communications Administrator/ EKMS COMSEC Custodian
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Mar 2003 - Mar 2006
• Managed department of 50 personnel in Communications and Operations. • Ensure proper security, distribution, handling, accounting, reporting, and control of 1900 line items of COMSEC material • Administer of General Service (GENSER), unclassified and Special Intelligence Communications, Shipboard Wide-Area-Network (SWAN) with WinNT 4.0. Maintain user’s accounts, test, troubleshoot hardware and software upgrades, backups and restores • Administrator for the Naval Tactical Command Support System (NTCSS) RADM Database Show less
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Education
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2012 - 2015
Park University
Bachelor’s Degree, Management Information Systems, General -
2003 - 2005
Grantham University
Associates of Science in Computer Software, Information Systems and Software -
2000 - 2002
Hawaii Pacific University
Associate's degree, Management
Community
