Surgical Coding Specialist

• Mar 2022 - Present

Support Analyst

• Jul 2021 - Present

• Under the general supervision of the AVP of Business Services, responsible for the development and ongoing education/training Revenue Cycle Team, up to and including Cash Posting, Denials Management, Billing and Revenue Cycle. Work is of a highly confidential nature.• Monitors staff by providing and reporting competency evaluations regarding processes and proper usage of applicable software application and Revenue Cycle system.• Assists in the development of standards of performance, evaluates productivity, and initiates or makes recommendations for personnel actions as requested by AVP or Directors in Business Services.• Able to demonstrate strong interpersonal skills, flexibility, and ability to function within the organizational structure. Ability to work effectively as a team member as well as working and planning independently.• Maintains knowledge of governmental and commercial insurance requirements and edits.• Understands Cerner usage and functionality as it applies to each area of the Business Services Department and other systems used in the department; capable of training and establishing work flow and manuals for the systems as applicable to each area. Holds regular meetings with each Director to schedule training for monthly session in each area.• Proficient in Office programs. Performs data analysis on encounters, auditing encounters on regular basis.• Acts as a liaison between Business Services and Information Systems, providing project management support as needed. More duties such as developing test plans and test scripts, providing analytical expertise to support data for quality improvement, and recommending methods to minimize clinical workloads.• Maintains and fosters effective public relations with patients, hospital, clinical staff and the public as well interdepartmentally with Billing, Cash Posting/Customer Service, Denials Management and Revenue Cycle.

Medical Biller

• May 2015 - Present

Billing Account Representative

• Mar 2019 - Nov 2020