Jodi Lam
Product Designer II at Samsung Ads Canada- Claim this Profile
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Cantonese Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Nehal Kapadia
Jodi is a diligent individual with a strong skill set and comprehensive knowledge base in UX/UI domain. I strongly admire her work ethic and have seen her grow tremendously during her journey as a UX strategist at Home Depot. I have seen her go above and beyond while handling complex time-sensitive projects. While working with her on a large scale team project, I quickly learned that Jodi is very dependable, easy to work with, not to mention great at presenting ideas to large and small audiences. If you are presented with the opportunity to work with her - grab it!
Maria Jose Heredia
Jodi is a very hard working and dedicated professional with very strong analytical skills. Working with Jodi was great as she was always willing to help her coworkers. Always with a smile in the face, she would deliver more than what is expected. Jodi is organized, had-working, proactive and a very good team player!
Nehal Kapadia
Jodi is a diligent individual with a strong skill set and comprehensive knowledge base in UX/UI domain. I strongly admire her work ethic and have seen her grow tremendously during her journey as a UX strategist at Home Depot. I have seen her go above and beyond while handling complex time-sensitive projects. While working with her on a large scale team project, I quickly learned that Jodi is very dependable, easy to work with, not to mention great at presenting ideas to large and small audiences. If you are presented with the opportunity to work with her - grab it!
Maria Jose Heredia
Jodi is a very hard working and dedicated professional with very strong analytical skills. Working with Jodi was great as she was always willing to help her coworkers. Always with a smile in the face, she would deliver more than what is expected. Jodi is organized, had-working, proactive and a very good team player!
Nehal Kapadia
Jodi is a diligent individual with a strong skill set and comprehensive knowledge base in UX/UI domain. I strongly admire her work ethic and have seen her grow tremendously during her journey as a UX strategist at Home Depot. I have seen her go above and beyond while handling complex time-sensitive projects. While working with her on a large scale team project, I quickly learned that Jodi is very dependable, easy to work with, not to mention great at presenting ideas to large and small audiences. If you are presented with the opportunity to work with her - grab it!
Maria Jose Heredia
Jodi is a very hard working and dedicated professional with very strong analytical skills. Working with Jodi was great as she was always willing to help her coworkers. Always with a smile in the face, she would deliver more than what is expected. Jodi is organized, had-working, proactive and a very good team player!
Nehal Kapadia
Jodi is a diligent individual with a strong skill set and comprehensive knowledge base in UX/UI domain. I strongly admire her work ethic and have seen her grow tremendously during her journey as a UX strategist at Home Depot. I have seen her go above and beyond while handling complex time-sensitive projects. While working with her on a large scale team project, I quickly learned that Jodi is very dependable, easy to work with, not to mention great at presenting ideas to large and small audiences. If you are presented with the opportunity to work with her - grab it!
Maria Jose Heredia
Jodi is a very hard working and dedicated professional with very strong analytical skills. Working with Jodi was great as she was always willing to help her coworkers. Always with a smile in the face, she would deliver more than what is expected. Jodi is organized, had-working, proactive and a very good team player!
Credentials
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Evil by Design: Persuasion in UX
LinkedInMar, 2023- Nov, 2024 -
Accessibility Program Management Curriculum
Deque Systems, IncSep, 2020- Nov, 2024 -
Document Accessibility Curriculum
Deque Systems, IncSep, 2020- Nov, 2024 -
Web Accessibility Curriculum
Deque Systems, IncAug, 2020- Nov, 2024 -
IAAP WAS Certification Preparation Curriculum
Deque Systems, IncJul, 2020- Nov, 2024 -
AutoCad Level 1
AutodeskNov, 2018- Nov, 2024 -
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceMar, 2021- Nov, 2024
Experience
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Samsung Ads Canada
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Canada
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Advertising Services
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1 - 100 Employee
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Product Designer II
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Apr 2022 - Present
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The Home Depot Canada
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Canada
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Retail
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700 & Above Employee
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UX Design Strategist
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Apr 2020 - Apr 2022
• Iterate user flows, journey maps and task scenarios • Facilitate UX design sprints and discovery workshops • Work closely with UX and UI Designers to create interactive low and high fidelity prototypes • Create user testing requirements and scripts and analyze results to validate design solutions • Present design solutions to stakeholders based on reason, research, and data • Work collaboratively with a cross-functional team in an agile environment • Analyze existing experiences and facilitate process to become AODA and WCAG 2.0 AA accessible • Involve in pre-search using Content Square, Adobe Analytics and conduct competitive analysis before kick starting projects
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Solutions 2 GO Inc.
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Canada
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Transportation, Logistics, Supply Chain and Storage
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300 - 400 Employee
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Sales and Marketing Designer
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Jul 2017 - Sep 2019
• Assisted with the wireframe and execution of rebranding the company website • Plan, organize, design, edit, publish and maintain online content • Designed and executed marketing presentation templates with the focus of company branding • Created and employed social media marketing campaigns and materials to 1000+ independent stores on behalf of video game vendors • Manages and organizes art assets given by vendors and ensures all materials are up to date • Understanding of the video game industry
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Spin Master
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Canada
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Consumer Goods
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700 & Above Employee
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Shipping Coordinator and Customer Care Ambassador
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Dec 2015 - Jul 2017
• Helped developed a more efficient method and process to handle how shipping order and packages were processed • Orchestrated and managed the entire e-commerce fraud order prevention on Cybersource • Provided exceptional support by understanding what the customer wants and how to achieve this with both customer and business needs in mind • In depth knowledge of Spin Master toys’ play patterns • Responsible for all North America and Europe shipping processes in Customer Care • Produced and managed commercial invoices for shipments • Support and manages training sessions to assist Team Leaders • Created, invoiced and tracked orders and returns on SAP
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Diamond
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Canada
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Advertising Services
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100 - 200 Employee
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Seasonal Production Designer
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Oct 2015 - Nov 2015
• Quality assurance of creative assets • Organized and arranged design work for the Canadian Tire Wish and Win campaign • Provided graphic design support within deadlines • Quality assurance of creative assets • Organized and arranged design work for the Canadian Tire Wish and Win campaign • Provided graphic design support within deadlines
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Pat's International Success Inc
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Hong Kong
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Digital Design Intern
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Apr 2014 - Jul 2014
• In charge of redesigning and maintaining the company’s catalog to rebrand the company’s sale information • Designed a new bath toy product from ideation, prototyping to productization with design and budget in mind • In charge of redesigning and maintaining the company’s catalog to rebrand the company’s sale information • Designed a new bath toy product from ideation, prototyping to productization with design and budget in mind
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Education
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2020 - 2020
BrainStation
Certificate, Python Programming -
2019 - 2019
BrainStation
Diploma, UX Design -
2011 - 2015
OCAD University
Bachelor of Design, Industrial and Product Design -
2018 -
Sheridan College
Continued Education, Front End Development
Community
