Jocelynn Goddard
MCOT Case Manager at Bear River Mental Health- Claim this Profile
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Bio
Credentials
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Case Manager: Adult Behavioral Health Certification
Utah Division of Substance Abuse and Mental Health -
Case Manager: Children Behavioral Health Cerification
Utah Division of Substance Abuse and Mental Health -
Counseling on Access to Lethal Means Certification
Zero Suicide Institute -
Microsoft Office Specialist
Microsoft
Experience
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Bear River Mental Health
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United States
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Mental Health Care
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1 - 100 Employee
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MCOT Case Manager
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Jan 2023 - Present
Provided stabilization to over 20 clients in crisis through empathetic communication and problem-solving, facilitating needed help and avoiding further escalation with a 100% success rate.Educated clients about community mental health and housing resources as well as coping skills.Conducted client follow-up calls to ensure clients were accessing appropriate services as well as assessing additional client needs and facilitating referrals as needed.
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Support Specialist
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May 2022 - Dec 2022
Ensured prompt processing of clients, in-person and over the phone, while maintaining an efficient and welcoming experience. Completed automated client admit procedures; interviewed clients for intake and Medicare/Medicaid processing.Supported the talent acquisition process by communicating business decisions to the candidates.
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Education
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2023 - 2025
Utah State University
Master's degree, Human Resources and Business Administration -
2018 - 2022
Utah State University
Bachelor's degree, Psychology and Leadership & Management -
2015 - 2018
Southern Utah University
Associate's degree, Science
Community
