Aesthetic Consultant and Operations Coordinator

• Jul 2020 - Present

Aesthetic Consultant and Office Coordinator

• Feb 2020 - Mar 2020

o Ensure daily operations run efficiently while providing high degree of patient satisfaction o Assist in developing corporate goals, objectives and growth o Managing marketing, monthly specials and website development o Discuss treatment plans with patients o Lead and train all front office team members o Maintain vendor relationships o Ensure daily operations run efficiently while providing high degree of patient satisfaction o Assist in developing corporate goals, objectives and growth o Managing marketing, monthly specials and website development o Discuss treatment plans with patients o Lead and train all front office team members o Maintain vendor relationships

Aesthetic Coordinator

• Jul 2019 - Feb 2020

o Assisted in the start up and opening of this business o Developed new marketing strategies o Created all the medical forms such as, consents for treatment, Health History and pre and post care o Experienced in MDWare, Nextech and PatientNOW EMR software o Implemented all business-building expectations through web presence and social media o Performed Hydrafacials, medical grade chemical peels and Dermaplaning treatments o Responsible for all vendor relations appointments, disclosing terms of sales and reviewing inventory replenishment o Coordinating with web design team to update the website and create promotions and advertisements o Consulted with patients regarding concerns and created full comprehensive treatment plans o Developed procedures to coordinate efficiently and effectively the intake, triage, scheduling and navigation of care for new and returning patients o Act as a super user for scheduling, registration, and billing systems. Provided training and assistance to others in these areas

Front Office Supervisor

• Apr 2014 - Jun 2019

o Provide front office and administrative support for six healthcare practitioners o Verify accuracy of patient intake documents o Schedule and coordinate appointments and procedures o Accurately prepare patient charts prior to all treatments o Hire and train all new front office employees o Maintain and manage patient data base o Answer and transfer calls o Responsible for accounting for all product stock o Experienced in MDWare and Nextech EMR software o Answer email inquiries regarding services and appointments o Organize and maintain a clean, efficient, and confidential work area

Assistant Manager

• Oct 2011 - Apr 2014

o Advised customers on best items to meet their needs, while exceeding store sales goals. o Managed new merchandise and organized store items strategically for display. o Trained all employees on sales, store operations, cashier transactions, and organizing inventory . o Developed and improved sales strategies while motivating associates to perform above company standards. o Advised customers on best items to meet their needs, while exceeding store sales goals. o Managed new merchandise and organized store items strategically for display. o Trained all employees on sales, store operations, cashier transactions, and organizing inventory . o Developed and improved sales strategies while motivating associates to perform above company standards.