Experience

Neibauer Dental Care

• Investment Banking
• 1 - 100 Employee

• Dental Assistant

  • Sep 2019 - Present

• Business Assistant

  • Feb 2019 - Present



University of Maryland School of Dentistry

• United States
• Higher Education
• 1 - 100 Employee

• Program Coordinator

  • Feb 2018 - Present

  Oversee the daily schedule and operations of the Periodontics, Endodontics, Prosthodontics, and Periodontal Prosthesis Fellowship clinics. Support patient care for both the Dental Assisting and Dental Hygiene Programs; coordinate the assignment of patients; tracks and facilitates patient appointments. Audit patient charts to ensure timely, consistent, accurate, and complete notation of patient care outcomes and corresponds with patients for completion of treatment. Acts as a liaison between faculty, staff, clinical providers and the receptionist regarding individual patient needs. Attends internal and off-site trainings, committees, meetings, and other relevant events as appropriate. Implement strategies to increase program effectiveness. as well as patient intake. Investigate and resolve customer inquiries and complaints in a timely and empathetic manner. Show less



- Freelance

• Freelance Writer

  • Nov 2014 - Present

  Research writing topics for various clients as an independent contractor. Writing assignments vary from composing text for technical manuals, blogs, or publications. Research writing topics for various clients as an independent contractor. Writing assignments vary from composing text for technical manuals, blogs, or publications.



University of Maryland Eastern Shore

• Higher Education
• 700 & Above Employee

• Student

  • Aug 2010 - Present

• Student Mentor

  • Oct 2013 - May 2015

  Support mentee in developing a healthy relationship with their peers, staff and faculty, and the campuscommunity as a whole.Provided information on extracurricular activities, academic services, and otheropportunities available on the university campus.Implemented strategies to help resolve a range of issues that could potentially createbarriers for incoming or transitioning students.

• Student Research Assistant

  • 2014 - 2015

  Monitored and studied the principles of retention and detention ponds on the Eastern Shore campus. Under the guidance of Dr. Linda Johnson, PhD.Performed a detailed assessment of the various species of algae, bacteria, and microorganisms in relationship to pond types and pH.Organized and reported findings in a concise, scientific writing format to be presented at the University of Maryland Eastern Shore\\'s Undergraduate Research Exhibit.

• Front Desk Supervisor

  • Jan 2014 - May 2014

  Provided services to the university, visitors, guests, residents, students, faculty and staff.Reported situations that may jeopardize the safety of the residence hall to the appropriate personnel in a timelymanner.Accountable to any University Housing staff member that makes reasonable requests of Desk Assistant.Monitored all individuals entering a residence hall to ensure that only residents and their guests are permittedin the building.

• Student Research Assistant

  • 2013 - 2014

  Collaborated as a team to plan, develop, and design a method that successfully purifiedα- from a sample of jack-bean meal. Under the guidance of Dr. Mandalasi, PhD.Performed various biochemical techniques, including salt and alcohol fractionation, gel filtration on Sephadex G-200 and ion exchange chromatography on DEA-Sephadex.Led team discussions on identifying methods that would yield a pure product of α- that is free of β-N-Acetylglucosaminidase.mannosidaseInterpreted research findings and summarized data into reports. Show less



SEPHORA

• France
• Retail
• 700 & Above Employee

• Operations Manager

  • Jul 2015 - Feb 2018

  Work with Client Managers and Project Managers to understand and analyze the client requirements. Provide excellent customer service. Maintain a thorough understanding of the marketplace, competitors, and industry trends in order to identify new business and marketing opportunities. Maintain quarterly store audits, inventory, and monthly and yearly store supply budgets. Answered high volume phone calls, booked appointments, and greeted clients. Participate in design sessions for development of new functionality and for customization of existing functionality. Established project control procedures such as project forecasts and cash flow projections. Show less



Macy's

• United States
• Retail
• 700 & Above Employee

• Associate Merchandiser

  • May 2015 - Oct 2015

  Prepared newly shipped merchandise for placement onto the sales floor. Displayed the appropriate signage for products and sales promotions. Arranged items in favorable positions and areas of the store for optimal sales. Assisted in designing displays to make the store experience interactive and engaging. Assisted managers with unloading the truck, collecting and processing inventory, and reloading the trucks. Delivered excellent customer service by greeting and assisting each customer. Show less



United States Department of Defense

• United States
• Armed Forces
• 700 & Above Employee

• Store Associate

  • May 2011 - Aug 2013

  Worked during the summer for the Department of Defense in the Pathway\'s Student Program. Assisted customers by answering questions concerning prices, identification, and location of items. Handled products and equipment in accordance with safety and sanitation guidelines. Handled resets according to schedule, including deleted and new merchandise. Ordered and shelved weekly sale items for customers. Recorded not-in-stock items. Praised by management for being a fast and efficient worker, requiring little supervision. Show less