Jocelyn Niles

Manager of Programs and Member Engagement at New York State Dispute Resolution Association, Inc. (NYSDRA)
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Contact Information
us****@****om
(386) 825-5501
Location
Albany, New York Metropolitan Area

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Credentials

  • TIPS Certification
    Tips Alcohol

Experience

    • United States
    • Alternative Dispute Resolution
    • 1 - 100 Employee
    • Manager of Programs and Member Engagement
      • Oct 2022 - Present

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Manager of Donor Relations & Events
      • Nov 2020 - Aug 2022

      • Manage all special events design, planning, and execution including the annual An Unbridled Affair Gala, Route 50 Mile, Swing Into Action Golf Tournament, and Volunteer Appreciation Dinner, in addition to assisting other fundraising and community events • Assist the Marketing Manager with developing marketing print and electronic materials such as flyers, event programs, posters, brochures, and advertisements, as well as, managing websites and social media channels that support event and fundraising efforts • Oversee the maintenance of the donor database, NeonCRM • Coordinate the Annual Appeal including crafting the appeal letter, tracking donations, and thanking donors • Continually monitor the organizational Development Strategy and event budgets to increase the agency’s revenue streams • Manage all event committee meetings and attend Board Development Committee meetings • Proficiency in Auctria and Firespring for event and fundraising management Show less

    • United States
    • Education Management
    • 1 - 100 Employee
    • Executive Support & Membership Services Coordinator
      • Sep 2019 - Oct 2020

      • Designed and implemented an enhanced membership services program for 35 Child Care Resource & Referral (CCR&Rs) agencies • Administered Membership Projects such as: The Ambassador Program and Standards of Excellence (SOE) Project • Coordinated all agency events including Board/Staff Retreat, Annual Meeting & Luncheon, Equity and Inclusion Conference, and Leadership Summit • Reviewed, updated, and monitored the agency’s annual calendar and operational plan • Managed the CACFP Grant • Provided support to the Executive Director for Board & Committee materials • Developed and distributed surveys, marketing materials, and training announcements for the agency • Responsible for donor solicitation and communications Show less

    • Coordinator of Special Events & Alumni Relations
      • Jun 2018 - Sep 2019

      •Coordinated all fundraising, donor cultivation, recognition, and alumni events to identify new and maintain existing donor relationships •Responsible for management of two main fundraising events, Food for Thought & All That Jazz and The Royal Gala, which surpassed previous years’ revenue •Produced and distributed materials for all special events and alumni relation activities •Established production schedules and create content for alumNews semi-annual newsletter •Managed special events committee consisting of nine volunteers •Recruited volunteers to help in outreach efforts of alumni engagement and special events •Knowledgeable of fundraising/donor management software including Raiser’s Edge, Banner, NetworkforGood, and BiddingForGood Show less

Education

  • State University of New York at Delhi
    Bachelor's degree, Event Management
    2017 - 2018
  • Schenectady County Community College
    Associate of Arts and Sciences - AAS, Hospitality & Tourism Management
    2015 - 2016
  • Burlington College
    Hospitality & Event Management
    2014 - 2015

Community

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