Guest Services Associate/Sales

• Sep 2018 - Present

Bartender/Server/Cook

• Sep 2016 - Present

· Committed to exceptional customer service, in house, phone, takeout and deliveries. · Learned BP posi system with ease. · Maintaining the cleanliness of the restaurant. · Taking pride of section ownership and maintain it. · Loyal and focused on teamwork, and listening to our guests needs. · Building exceptional lasting relationships with guests and co workers. · Followed with opening and closing and side duties and daily cleaning lists. · Worked hard with up-selling to ensure the guest has a great experience and bringing in repeat business. Show less

Bar Manager

• Apr 2018 - Feb 2019

Restaurant Supervisor

• Sep 2014 - Dec 2015

· Opening and closing restaurant · Quick and very familiar while using the Point OS computer system · Maintaining the cleanliness of the restaurant · Making sure all guests are happy coming and going · Weighing all liquor bottles and counting beer bottles before and after each shift · Writing inventory check lists · Dealt with all guest issues · Assuring all closing paperwork is complete and correct · Placing and locking all cash in the safe at the end of the day · Locking all windows and doors while setting the alarm upon leaving Show less

Server/Bartender

• Sep 2013 - Jul 2014

· Serving tables with up to 40 guests · Fully knowledgeable on Maitre’d POS systems · Giving unforgettable customer service from using proper steps of service. · Handled money with responsibility · Memorizing how to prepare all of Eastside Mario’s speciality drinks · Up-selling desserts, appetisers etc · Running food and following spec · Opening and closing restaurant correctly and on time · Serving tables with up to 40 guests · Fully knowledgeable on Maitre’d POS systems · Giving unforgettable customer service from using proper steps of service. · Handled money with responsibility · Memorizing how to prepare all of Eastside Mario’s speciality drinks · Up-selling desserts, appetisers etc · Running food and following spec · Opening and closing restaurant correctly and on time

Banquet Server/Bartender

• Nov 2012 - Jun 2014

· Set, serve and prepare rooms for weddings, Christmas parties, etc. · Serve all guests with proper wine service · Maintain buffet · Bring plated dinners to guests making sure they have everything they need · Stock up and tear down the bar · Handle the bar float throughout the night · Set meeting rooms · Prepare hospitality and meeting rooms with coffee, water and breakfast foods · Serve team parties · Set, serve and prepare rooms for weddings, Christmas parties, etc. · Serve all guests with proper wine service · Maintain buffet · Bring plated dinners to guests making sure they have everything they need · Stock up and tear down the bar · Handle the bar float throughout the night · Set meeting rooms · Prepare hospitality and meeting rooms with coffee, water and breakfast foods · Serve team parties