Jocelyn D.
Intern at Pittsburgh Public Schools- Claim this Profile
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Bio
Credentials
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Skills for Psychological Recovery (SPR)
The National Child Traumatic Stress NetworkOct, 2020- Nov, 2024 -
Strategies and Innoations in using CANS-Trauma and FANS-Trauma in Practice
The National Child Traumatic Stress NetworkSep, 2020- Nov, 2024 -
Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania
University of Pittsburgh School of Social Work, PA Child Welfare Resource CenterSep, 2019- Nov, 2024
Experience
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Pittsburgh Public Schools
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United States
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Education Management
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700 & Above Employee
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Intern
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Aug 2021 - Present
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Pawlak Plumbing Inc
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United States
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Individual and Family Services
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Receptionist and Trainer
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Mar 2019 - Present
Providing training while being a reliable source for new employees to ensure preparation for job requirements and expectations. Delivering excellent over the phone and in person customer service while maintaining organization to provide accurate and efficient scheduling times for new and current customers. As well as responsible for billing statements and payments to secure business finances. Providing training while being a reliable source for new employees to ensure preparation for job requirements and expectations. Delivering excellent over the phone and in person customer service while maintaining organization to provide accurate and efficient scheduling times for new and current customers. As well as responsible for billing statements and payments to secure business finances.
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CRAY YOUTH AND FAMILY SERVICES, INC
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United States
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Individual and Family Services
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1 - 100 Employee
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Intern
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Jan 2021 - Mar 2022
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Target
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United States
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Retail
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700 & Above Employee
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Store Cashier
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Sep 2016 - Jul 2017
Provided excellent customer service at multiple sections within the store, such as, but not limited to; front end cashier, back end cashier, and customer service center to ensure customer satisfaction. Provided excellent customer service at multiple sections within the store, such as, but not limited to; front end cashier, back end cashier, and customer service center to ensure customer satisfaction.
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Education
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Slippery Rock University of Pennsylvania
Master's degree, Social Work -
Slippery Rock University of Pennsylvania
Bachelor's degree, Social Work