Jocelyn D.

Intern at Pittsburgh Public Schools
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

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Credentials

  • Skills for Psychological Recovery (SPR)
    The National Child Traumatic Stress Network
    Oct, 2020
    - Nov, 2024
  • Strategies and Innoations in using CANS-Trauma and FANS-Trauma in Practice
    The National Child Traumatic Stress Network
    Sep, 2020
    - Nov, 2024
  • Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania
    University of Pittsburgh School of Social Work, PA Child Welfare Resource Center
    Sep, 2019
    - Nov, 2024

Experience

    • United States
    • Education Management
    • 700 & Above Employee
    • Intern
      • Aug 2021 - Present

    • United States
    • Individual and Family Services
    • Receptionist and Trainer
      • Mar 2019 - Present

      Providing training while being a reliable source for new employees to ensure preparation for job requirements and expectations. Delivering excellent over the phone and in person customer service while maintaining organization to provide accurate and efficient scheduling times for new and current customers. As well as responsible for billing statements and payments to secure business finances. Providing training while being a reliable source for new employees to ensure preparation for job requirements and expectations. Delivering excellent over the phone and in person customer service while maintaining organization to provide accurate and efficient scheduling times for new and current customers. As well as responsible for billing statements and payments to secure business finances.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Intern
      • Jan 2021 - Mar 2022

    • United States
    • Retail
    • 700 & Above Employee
    • Store Cashier
      • Sep 2016 - Jul 2017

      Provided excellent customer service at multiple sections within the store, such as, but not limited to; front end cashier, back end cashier, and customer service center to ensure customer satisfaction. Provided excellent customer service at multiple sections within the store, such as, but not limited to; front end cashier, back end cashier, and customer service center to ensure customer satisfaction.

Education

  • Slippery Rock University of Pennsylvania
    Master's degree, Social Work
    2021 - 2022
  • Slippery Rock University of Pennsylvania
    Bachelor's degree, Social Work
    2017 - 2021

Community

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